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Montgomery County Maryland
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 Department of Housing and Community Affairs

Landlord-Tenant Complaint Resolution — How to File a Complaint:

Whether you are a landlord or a tenant, you may file a complaint with Landlord-Tenant Affairs. The procedure is as follows:

  1. Call 240-777-3609 for a complaint form and/or advice on how to file.
  2. Fill out the complaint form. You will be required to provide:
    • your name, address, and daytime/evening telephone number
    • the name, address and daytime telephone number of the party against
      whom you are complaining
    • the address of the rental property
    • the specifics of the complaint
    • a copy of the lease and copies of supporting documentation
  3. Send a copy of the complaint form to the other party immediately
  4. Wait one week to allow time for a response. If you do not receive a response or resolution of the complaint, send the form to Landlord-Tenant Affairs.
  5. Upon receipt by this office, an acknowledgement letter giving you the case number and the name of the Landlord-Tenant Affairs Investigator who has been assigned to your case will be sent to you.

 

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Last edited: 4/24/2006