| Problem Type or Service Needed |
Agency Responsible |
Agency Division |
Phone Number |
E-Mail or Web Site |
| Abandoned vehicle - private property |
Department of Housing and Community Affairs |
Code Enforcement |
240-777-3785 |
Web Site |
| Abandoned vehicle - public right-of-way |
Police |
Abandoned Auto Section |
|
301-840-2454 |
| Air QualityAir Pollution |
Department of Environmental Protection |
Policy & Compliance |
240-777-7758 |
Web Site |
| Animal issues-(stray, bite, animal-in- distress) |
Police |
Animal Control or Humane Society |
240-773-5960 |
|
| Apartment – overcrowding; other code violation |
Department of Housing and Community Affairs |
Code Enforcement |
240-777-3785 |
Web Site |
| Building Permit |
Department of Permitting Services |
Casework Management Division |
240-777-6370 |
Web Site |
| Bus Information - Metrobus |
WMATA |
Wash Metro Area Transit Authority |
202-637-7000 |
Web Site |
| Bus information – Ride-On |
Department of Public Works and Transportation |
Transit Services |
240-777-7433 |
Web Site |
| Consumer complaints- auto, sales, warranties, etc. |
Department of Housing and Community Affairs |
Consumer Affairs |
240-777-3636 |
Web Site |
| Drainage - private property |
Department of Housing and Community Affairs |
Code Enforcement |
240-777-3785 |
Web Site |
| Drainage - public right-of-way |
Department of Public Works and Transportation |
Highway Maintenance |
240-777-7623 |
Web Site |
| Driveway permit |
Department of Permitting Services |
Land Development Division |
240-777-6320 |
Web Site |
| Dumping, illegal |
Department of Environmental Protection |
Policy & Compliance |
240-777-3867 (Hotline) |
|
| Dumpsters overflowing |
Department of Housing and Community Affairs |
Code Enforcement |
240-777-3785 |
Web Site |
| Electricity |
PEPCO |
|
Main #202-833-7500 |
Power out: 1-877-737-2662; Emergency: 202-872-2432 |
| Event Permit(Road Closure) |
Department of Public Works and Transportation |
Traffic Engineering and Operations |
240-777-2190 |
|
| Fences/walls around yards |
Department of Housing and Community Affairs |
Code Enforcement |
240-777-3785 |
Web Site |
| Fire safety |
Fire & Rescue Services |
Code Enforcement |
240-777-2457 |
Web Site |
| Food / licenses and permits |
Department of Health and Human Services |
License & Regulatory Services |
240-777-3986 |
|
| Gas service or gas emergency |
Washington Gas |
Maryland Division |
703-750-1000 |
|
| Graffiti - private property |
Graffiti Abatement Partners, Inc. “GRAB” |
|
301-607-GRAB |
|
| Hazardous materials |
Department of Public Works and Transportation |
Solid Waste Services |
240-777-6410 |
Web Site |
| Health/Mental Health |
Department of Health and Human Services |
“One Stop” InformationLine |
240-777-1245 |
|
| Homeless assistance |
Department of Health and Human Services |
Progress Place |
301-585-4471 |
|
| Homeless, trespassing |
Police |
Non-emergency telephone |
301-279-8000 |
|
| Housing and building maintenance |
Department of Housing and Community Affairs |
Code Enforcement |
240-777-3785 |
Web Site |
| Housing, overcrowding; other code violation |
Department of Housing and Community Affairs |
Code Enforcement |
240-777-3785 |
Web Site |
| Landlord-Tenant dispute – leases, maintenance, etc. |
Department of Housing and Community Affairs |
Landlord & Tenant Affairs |
240-777-3609 |
Web Site |
| Lighting, street light out (wood pole) |
PEPCO |
(Give pole number) |
202-833-7500 |
Emergency telephone 202-872-3432 |
| Lighting, street (pedestrian light or metal pole) |
Department of Public Works and Transportation |
Traffic Engineering and Operations |
240-777-2190 |
Web Site |
| Litter, private property |
Department of Housing and Community Affairs |
Code Enforcement |
240-777-3785 |
Web Site |
| Litter, public right-of-way (hazards only) |
Department of Public Works and Transportation |
Highway Maintenance |
240-777-7623 |
|
| Meeting space reservations |
Community Use of Public facilities |
|
240-777-2706 |
Web Site |
| Metrorail |
WMATA(Wash Metro Area Transit Authority) |
|
202-637-7000 |
Web Site |
| Metro station -maintenance & landscaping |
WMATA |
Maintenance Division |
202-962-5004 |
Web Site |
| Noise control |
Department of Environmental Protection |
Policy & Compliance |
240-777-7770 |
Web Site |
| Park Permits |
MD Nat’l Capital Park & Planning Commission |
Parks |
301-495-2525 |
Web Site |
| Parking enforcement |
Police |
Non-emergency telephone |
301-279-8000 |
|
| Parking enforcement Downtown Silver Spring |
Department of Public Works and Transportation |
Parking Enforcement |
240-777-8740 |
|
| Parking maintenance (public lots and garages) |
Department of Public Works and Transportation |
Parking Maintenance |
301-565-7381 |
|
| Potholes - County road |
Department of Public Works and Transportation |
Highway Maintenance |
240-777-7623 |
|
| Potholes - MD state numbered route |
State Highway Administration |
Greenbelt Office |
301-513-7300 or 1-800-749-0737 |
|
| Power outage in home |
PEPCO |
|
1-877-737-2662 |
|
| Rats |
Department of Health and Human Services |
License & Regulatory Services |
240-777-3986 |
|
| Recycling |
Department of Public Works and Transportation Transportation |
Solid Waste Services |
240-777-6400 |
Web Site |
| Sediment control |
Department of Permitting Services |
Casework Management |
240-777-6260 |
Web Site |
| Sidewalk installation (new) |
Department of Public Works and Transportation |
Capital Development, Design Section |
240-777-7270 |
Web Site |
| Sidewalk repair |
Department of Public Works and Transportation |
Highway Maintenance |
240-777-7623 |
|
| Signs (illegal, broken, or dangerous) |
Department of Permitting Services |
Zoning |
240-777-6259 |
|
| Signs (road sign repair or replacement) – County roads |
Department of Public Works and Transportation |
Traffic Engineering and Operations |
240-777-2190 |
|
| Signs (road sign repair or replacement) Numbered State routes |
State Highway Administration |
Greenbelt Office |
301-513-7300 or 1-800-749-0737 |
|
| Snow removal- County roads |
Department of Public Works and Transportation |
Highway Maintenance |
240-777-7623 |
|
| Snow removal- State roads (numbered routes) |
State Highway Administration |
|
301-513-7300 or 1-800-749-0737 |
|
| Snow removal – sidewalks- (report violation) |
Department of Public Works and Transportation |
Highway Maintenance |
240-777-7623 |
|
| Traffic signals |
Department of Public Works and Transportation |
Traffic Engineering and Operations |
240-777-2190 |
E-mail |
| Trash collection Information; Special collections |
Department of Public Works and Transportation |
Solid Waste Services |
240-777-6410 |
Web Site |
| Tree maintenance, public right-of-way |
Department of Public Works and Transportation |
Highway Maintenance |
240-777-7623 |
|
| Vendor License street & door- to-door sales |
Department of Permitting Services |
Casework Management Division |
240-777-6256 |
|
| Vendor License street & door- to-door sales |
Department of Permitting Services |
Casework Management Division |
240-777-6256 |
|
| Water quality |
Department of Environmental Protection |
Policy & Compliance |
240-777-7770 |
Web Site |
| Weeds, tall grass (private property) |
Department of Housing and Community Affairs |
Code Enforcement |
240-777-3600 |
Web Site |
| Weeds, tall grass (public property between sidewalk and road) |
Adjoining property owner’s responsibility |
|
|
|
| Zoning information |
Department of Permitting Services |
Casework Management Division |
240-777-6240 |
Web Site |
Seniors
