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Analytics and Performance Measurement
 

Developing meaningful performance measures and using analytics to regularly report ensures quality and equity of integrated services. Using the 7 Elements of Quality Program Design, PACS, working with program staff, models the logic and metrics of how resources go from theory to practice, allowing managers to know how much and how well services are delivered, and their beneficial impact to clients. These metrics translate into DHHS Headline Measures which inform people, practice, and policy.
 
Data Sources
DHHS Budget and Metrics
CountyStat
dataMontgomery
Healthy Montgomery
 
Infographics
7 Elements of Quality Program Design
DHHS Systems Outcomes: Quality
DHHS Systems Outcomes: Population Health
DHHS Systems Outcomes: Clients & eICM
 

Customer Satisfaction

 

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