Skip Navigation

Montgomery County Maryland

Office 365 Transition Site

Department IT Contacts - On Site Team Packet

 

On Site Team Packet

As part of the support information provided to the IT contacts supporting the Office 365 migration is an electronic on-site packet. This provides key events that the local IT Contatcs and their department support helpers will use to guide the steps of migration and to provide the relevant artiufacts associated.

 

Onsite Team Packet

 

Week

Scheduled Activities

Action Items

Corresponding Docs

Pre  Migration

Staff Announcement and Training

Place posters and flyers in common areas

Poster / Flyer

Distribute Announcement

Announcement

Assist staff in locating their current version

Locating your version

Refer staff to the “Welcome to Office 365” video

Welcome Video

Encourage staff to complete online training

Message for staff using Office 2007, 2010, 2013

Training for Office 2003

2

Preparation and Readiness Review

Confirm completion of check list items

Readiness Check List

Provide staff with instructions to prepare for migration

Pre-Post Migration Instructions

Migration

3

Migration Week

Provide general level support to staff

Help Desk v. Onsite Team Support

Assist with OWA/Mobile Configuration

OWA & Mobile Set Up

Reconcile Resources

 

Post Migration

4

Recovery Week

Submit technical issues to the help desk

7-2828

Provide feedback about the migration via the post implementation survey

Post Migration Survey

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 Return to the IT Contacts Main Page

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

IT Contacts Main Site