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Office of Cable and Broadband Services 
 
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The Office of Cable Communications (Cable Office) is part of the Department of Technology Services.The office  is responsible for administering Cable Television franchise agreements for the County and participating municipalities, facilitating and coordinating the entry of competing providers of telecom services, managing County Cable Channel 6, the government access channel, resolving issues regarding cable and communications technology for the County, monitoring and commenting on changes in state and federal laws and regulations, providing staff support to the Cable and Communications Advisory Committee (CCAC), and coordinating the citing of telecommunications transmissions facilities (Tower Committee).

The responsibilities associated with cable TV franchise administration include:

  • Ensure cable operator compliance with requirements of franchises for customer service and financial, technical, and construction requirements
  • Investigate and resolve subscriber complaints;
  • Administer the contracts to provide for public access to cable production services
  • Evaluate Public, Educational and Governmental (PEG)*** channel use, and provide liaison, support, and record keeping on performance of the PEG channels
  • Prepare the annual Cable Communications Plan
  • Collect franchise fees, grants, and other payments to the County and distribute franchise fees to the participating municipal co-franchisors

 
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Operations
 
Ivan Galic, Acting Cable and Broadband Services Administrator
Oversight of the cable franchise agreements; chair of the Transmission Facilities Coordinating Group and the Cable and Communications Advisory Committee; planning, developing, implementing and managing broad operational policies and strategies for using cable technologies; monitoring local, state & federal legislation; testifying before legislative bodies and preparing and monitoring the Cable Plan. 
Phone: 240-777-2898 Fax: 240-777-3770
 
Jason Rundell, Cable Fiscal Analyst
Prepares the Annual Cable Communications Plan budget, manages the financial systems and transactions, contract monitoring and management; including procurement actions, amendments, payments and requisitions.
Phone: 240-777-3697 Fax: 240-777-3770
 
Heather Elliott, Office Services Coordinator
Responsible for office and administrative support; monitoring/ordering office supplies, inventory control, drafting and editing office correspondence and documents, keeping calendars, planning and preparing meetings; provides phone and visitor reception/screening; and data management (organization, update, storage, retrieval).
Phone: 240-777-2857 Fax: 240-777-3770
 
Franchise Administration
 
Marjorie Williams, Franchise Manager 
Oversight of cable systems' customer service, construction and testing activities; basic tier rate regulation; and staff support for the Tower committee,  investigate complaints against cable and other telecommunications providers. 
Phone: 240-777-3762 Fax: 240-777-3770
 
Paula Carney, Inspector 
Responsible for in-progress construction work and the physical cable plant and equipment in the public rights-of-way. The inspections verify the extent to which the construction complies with the engineering design, construction standards for physical cable plant and installation of equipment on the cables, safety of work-in-progress, and the restoration of work areas after construction has been completed. 
Phone: 240-777-5236 Fax: 240-777-3770
 
Keith Watkins, Investigator 
Primarily responsible for investigating subscriber complaints and assisting in resolving disputes between the subscriber and the cable provider.  
Phone: 240-777-3793 Fax: 240-777-3770
 
Bryan Forney, Inspector
Responsible for in-progress construction work and the physical cable plant and equipment in the public rights-of-way. The inspections verify the extent to which the construction complies with the engineering design, construction standards for physical cable plant and installation of equipment on the cables, safety of work-in-progress, and the restoration of work areas after construction has been completed. 
Phone: 240-777-3651 Fax: 240-777-3770
 
Otis Matthews, Inspector 
Responsible for in-progress construction work and the physical cable plant and equipment in the public rights-of-way. The inspections verify the extent to which the construction complies with the engineering design, construction standards for physical cable plant and installation of equipment on the cables, safety of work-in-progress, and the restoration of work areas after construction has been completed. 
Phone: 240-777-3676 Fax: 240-777-3770
 
Media Services
 
Donna T. Keating, Media Services Manager
Manages the multiple resources of County Cable Montgomery, Technical Operations Center, and the Mobile Production Vehicle including contracts, closed captioning, engineering, media asset management, playback, production, postproduction, social media, and website.
Phone: 240-777-3668 Fax: 240-777-3770
 
Jim Graham, Chief Cable Engineer                                                                                               
Provides engineering services associated with the operation and maintenance of cable television production, post-production and playback facilities.
Phone: 240-777-3712 Fax: 240-777-3770
 
Richard Turner, Cable Engineer                                                                                               
Provides engineering support services associated with the operation and maintenance of cable television production, post-production and playback facilities.
Phone: 240-777-3678 Fax: 240-777-3770
 
 
Mark Matarese, Production Coordinator
Responsible for supervising/overseeing assigned production crews for television programming, arranging for the maintenance of equipment, production supplies and making recommendations for equipment and production needs.
Phone: 240-777-2833 Fax 240-777-3770
 
Loren Olson, Editor
Edits programming for County Cable Montgomery  and our social networking sites loren.olson@montgomerycountymd.gov
Phone: 240-773-8048 Fax 240-777-3770
 
Mike Springirth, Videographer
Camera operator for County Cable Montgomery.
 
Derrick Kenny, Digital Media Manager
Responsible for developing and maintaining the Office of Cable and Broadband Services digital media including e-correspndence, as well as, the County Cable Montgomery, Tower Committee, Cable Office websites and Social Media vehicles.
Phone: 240-777-3717 Fax: 240-777-3770
 
Shannon Farney, Digital Media Manager
Responsible for developing original graphics, animations and provide additional support to the Office of Cable and Broadband Services digital media including the enewsletter, Media Services, and Social Media vehicles.
Phone: 240-777-2846 Fax: 240-777-3770