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Inspections
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The County offers on-site inspections to assist consumers with cable equipment located in yards and throughout neighborhoods.  The County can help determine which company is performing construction in your neighborhood, offer to talk to construction crews on the homeowner’s behalf, and work with the cable provider to ensure proper restoration of damage caused by the construction.
 
 
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To assist with resolution of a construction issue, the following information is necessary:
• Name
• Address of person filing the complaint
• Daytime Contact Phone
• Address or location of the construction issue
• Description of problem (e.g., unrepaired damage to yard, wires or other construction materials left behind, want to know what company is performing construction in my neighborhood and for what purpose, construction left unfinished for longer than 30 days, such as temporary cables left on ground, damage cable provider equipment, hanging wires, damage to sprinkler systems or electronic animal fences, etc.)
 
 
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A Look Inside

Within a Pedistle

Most consumers will never see this -- the inner-working of a pedistle.

Home Interface Box

Needs a Little Work

This box is should be covered and attached to the outer wall of the house.

Newer pedesta Covering

Work in Progress

This is a rarely seen view of a pedestal that is still being installed with its wiring. Once that is done, the cover will fit correctly. This is usually during new construction or a pedestal replacement and is rarely seen.

Broken Pedestal

Example of a Broken and/or Open Pedestal

an example of an opened or damaged pedestal that needs to be corrected. This is what is typically seen when a pedestal is open or damaged.

Large Wire Spool

Construction in Progress

This area has begun construction, but has not reached completion. The cable on the spool will eventually run underground. This is construction in progress.

 
 
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Inspector Bryan Forney explains how one concerned report can expose a greater problem with violations in your community.

 

Often one concerned report can expose a greater problem with violations in your community.

Posted by Montgomery County Office of Cable and Broadband Services on Friday, August 1, 2014

Call 311 if you see something like this in your backyard.

 

Call 311 if you see something like this in your backyard

Posted by Montgomery County Office of Cable and Broadband Services on Friday, August 1, 2014

Have you ever wondered about those boxes and plates in your yard? #Inspector Bryan shares what some of them are. #cable #info #vault #transformer #pedestal.

 

Have you ever wondered about those boxes and plates in your yard? #Inspector Bryan shares what some of them are. #cable #info #vault #transformer #pedestal

Posted by Montgomery County Office of Cable and Broadband Services on Friday, August 1, 2014

Inspector Matthews performs a re-inspection. The initial inspection revealed a vault with a broken lid. The re-inspection shows that the provider corrected the issue.

 

Inspector Matthews performs a re-inspection. The initial inspection revealed a vault with a broken lid. The re-inspection shows that the provider corrected the issue.

Posted by Montgomery County Office of Cable and Broadband Services on Thursday, April 3, 2014

Inspector Matthews explains how a vault, which will be used to route fiber, is installed into an area.

 

Inspector Matthews explains how a vault, which will be used to route fiber, is installed into an area.

Posted by Montgomery County Office of Cable and Broadband Services on Thursday, April 3, 2014
Got Questions
 
 
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