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 2013 Certificate of Excellence Award Winner: ICMA Center for Performance Measurement (tm)



Internal Benchmark

internal benchmarksSets of data that demonstrate departments progress over time toward achieving established departmental goals, objectives, and customer results. 

Level of Analysis: Internal

Example: "Percent of structural fires contained to the room of origin" 

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Regional / National Benchmark

Regional/National BenchmarksSets of data that represent a high-level barometer of County performance and reflect the quality-of-life in Montgomery County in comparison to peer jurisdictions.

Level of Analysis:  Regional/National

Example:  "Homeownership Rate"

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