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 2013 Certificate of Excellence Award Winner: ICMA Center for Performance Measurement (tm)


Performance Reports

The County Executive has directed department directors to focus their efforts on achieving results for their customers.  As a first step, each department has identified not just their customers and the services they deliver to those customers but, most importantly, the desired outcome-focused results for those customers.

Departments then identified Headline Department Performance Measures that use data to gauge (1) the extent to which the desired results are being achieved, and (2) the efficiency and effectiveness of each department in achieving its results.

Principal County Departments and Offices

Non-Principal County Offices