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| Disability
Network Directory /
Disability
Services |
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Disability
Network Directory
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Montgomery
County Government does not endorse or assume responsibility for
any product,
method, service or treatment listed in this resource directory that
is not a County program.
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Consumer
Protection
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| Aviation
Consumer Protection Division |
Attn: C-75-D
U.S. Department of Transportation
1200 New Jersey Avenue, SE
Washington, DC 20590 |
1-800-778-4838
(V)
1-800-455-9880 (TTY)
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| Investigate
air travel complaints and attempt to resolve issues on the spot as
they occur or in advance of travel. Download a complaint form and
mail in or fill out the online travel complaint/comment form. |
| Better
Business Bureau (BBB) of Metro Washington DC and Eastern PA |
1411 K Street,
NW, Suite 1000
Washington, DC 20008
E-mail: info@mybbb.org |
202-393-8000
(V)
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| 24-hour
automated telephone inquiry service provides reliability reports on
companies and charitable organizations. Also provide complaint filing
services, general monitoring of advertising in the marketplace, dispute
resolution services and consumer/business education programs. Information
and services are provided at no cost to the public with the exception
of mediation and arbitration services. |
| Maryland
Consumer Rights Coalition |
Marceline White,
Executive Director
1209 N. Calvert Street
Baltimore, MD 21202
E-mail: marceline@marylandconsumers.org
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410-528-1591
(V)
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| Non-profit
grassroots consumer organization that educates individuals, organizations
and officials about consumer issues and consumer rights. Advocate
on behalf of consumers before the Maryland Legislature and state agencies. |
| Montgomery
County Office of Consumer Protection |
100
Maryland Avenue, Suite 330
Rockville, MD 20850
E-mail: consumerprotection@montgomerycountymd.gov
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240-777-3636
(V)
240-777-3681 (Anonymous Consumer Tip Line)
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| Responsible
for enforcing consumer protection laws prohibiting unfair and deceptive
business acts to ensure a fair marketplace for consumers and businesses.
Investigates and resolves consumer complaints, engage in consumer
education and outreach, license certain businesses, and administer
several programs. |
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Download
a PDF
version of this document. Alternative formats of this document
are available upon request. To submit an update, please contact:
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Carly
Clem, Office Services Coordinator or Betsy
Luecking, Disability Policy Specialist
240-777-1246 (V) MD Relay 711
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