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Montgomery County Maryland
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  Department of Health and Human Services

Disability Network Directory / Disability Services
 

Disability Network Directory

Montgomery County Government does not endorse or assume responsibility for any product, 
method, service or treatment listed in this resource directory that is not a County program.

Emergency Resources

Area Hotlines / HELP (Volunteer Programs)

Adult Protective Services (APS) - Montgomery County Department of Health and Human Services

 240-777-3000 (V)
240-777-4574 (TTY)

Call to report the abuse, neglect, self-neglect or the financial exploitation of a vulnerable adult living in the community or assisted living home.

American Red Cross - Montgomery County Office
2020 East-West Highway
Silver Spring, MD 20910 

 202-728-6400 (General Information)
1-800-882-3737 (Toll Free)
301-588-2515 (V)

Provide practical and helpful awarness and educational information that shows the public how to save lives, reduce injuries, and protect their homes from disaster. Also provide shelter, food, and clothing to address basic human needs.

Child Protective Services (CPS) - Montgomery County Department of Health and Human Services

 240-777-4417 (24 Hour Report Line)

Investigate reports of child abuse and neglect to ensure the safety of children and provide services to help families stay together.

City of Gaithersburg - Community Services
1 Wells Avenue
Gaithersburg, MD 20877
E-mail: communityservices@gaithersburgmd.gov  

 301-258-6395 (V)

Provides implementation and support of citizen assistance programs, interim case management, housing counseling, substance abuse recovery, emergency referral and resources and other services for City homeless and needy individuals and families.

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Deaf Abused Women's Network (DAWN)
Amy L. Rousseau, Executive Director
Sasha Ponappa, Advocate Coordinator
5321 First Place, NE
Washington, DC 20011
E-mail: info@deafdawn.org
E-mail: hotline@deafdawn.org (24 Hour Hotline)
E-mail: sasha@deafdawn.org

 202-861-0258 (TTY)
1-866-290-3296 (Toll Free TTY 24 Hour Hotline)
202-559-5366 (Videophone)

Non-profit organization that addresses domestic violence, sexual assault and stalking in the deaf, hard of hearing and deaf-blind community. Appointments encouraged before coming to the office.

Emergency Assistance
Dial 911 for Fire, Ambulance and Police. TTY users, dial 911, wait until your call is answered and tap the TTY space bar 5 times, or call 301-762-7619 (V).

Hotline - Mental Health Association of Montgomery County

 301-738-2255 (24 Hour)

Provide information, counseling, crisis intervention, suicide prevention, and referral services for a wide range of personal and family issues.

Montgomery County Coalition for the Homeless
600-B East Gude Drive
Rockville, MD 20850 

 301-217-0314 (V)

Provide permanent and transition housing, emergency shelter and supportive services for people experiencing homelessness.

Montgomery County Crisis Center
1301 Piccard Drive, 1st Floor
Rockville, MD 20850 

240-777-4000 (24 Hour Immediate Crisis Line)
240-777-4673 (Abused Persons Program)
240-777-4357 (Victim Assistance and Sexual Assault)
240-777-4815 (24 Hour TTY)

Abused persons program, child welfare services, crisis center, emergency services, home energy programs, income support program, Maryland Energy Assistance program, rental assistance program, and victim assistance and sexual assault program.

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Neighborhood Opportunity Network
640 E. Diamond Avenue, Suite C
Gaithersburg, MD 20877 

 301-840-4080 (V)

Hours: Monday - Friday, 9:00am - 12:00pm (noon). Free assistance with applications and referrals to emergency services, including utilities, rent, food, health care, legal matter, foreclosure prevention, financial literacy, employment, and other resources. Bilingual staff is available.

Rainbow Place
Rockville Presbyterian Church
215 W. Montgomery Avenue
Rockville, MD 20850
E-mail: rainbow@rainbowplace.org  

 301-762-1496 (V)

Provide cold weather emergency shelter to adult women age 18+ in Montgomery County. Open from 7pm to 7am from November 1 through March 31.

Smoke Alarm Program - Montgomery County Fire & Rescue Services
William Delaney, Program Manager
E-mail: william.delaney@montgomerycountymd.gov

 240-777-2476 (V)

Supply one free-of-charge smoke alarm for senior and low-income homeowners. Visual smoke alarms available for hearing impaired individuals. Additional alarms must be purchased. If you rent, please first ask your landlord to install a smoke alarm. Also conduct home safety evaluations and identify fire safety and injury issues.

Stepping Stones Shelter
E-mail: tsherman_sss@yahoo.com

 301-251-0567 (V)

Offer homeless men, women and children food and shelter.

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Area Hotlines

These 24-hour hotlines can provide additional information, referrals and supportive conversation.

Mental Health Association of Montgomery County:

301-738-2255 (V)

Maryland Youth Crisis Line:

1-800-422-0009 (Toll Free)

Montgomery County Crisis Center:

240-777-4000 (V)

National Hopeline Network:

1-800-784-2433 (Toll Free)

National Suicide Prevention Lifeline:

1-800-273-8255 (Toll Free)

HELP

Volunteer programs providing food. Some also provide emergency, transportation, clothing, furniture and financial assistance.

Bethesda HELP:

301-365-2022 (V)

Damascus HELP:

301-253-4100 (V) 

Gaithersburg HELP:

301-216-2510 (V) 

Germantown HELP:

301-482-1320 (V)

Olney HELP:

301-774-4334 (V)

Rockville HELP:

301-564-0800 (V)

WUMCO (Western Upper Montgomery County) HELP: 

301-972-8481 (V)


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Download a PDF version of this document. Alternative formats of this document
are available upon request. To submit an update, please contact:

Carly Clem, Office Services Coordinator, or Betsy Luecking, Disability Policy Specialist
240-777-1246 (V) • MD Relay 711

Last edited: 1/11/2012