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Disability Services

Disability Network Directory

Montgomery County Government does not endorse or assume responsibility for any product, 
method, service or treatment listed in this resource directory that is not a County program.

Consumer Protection Aviation Consumer Protection Division U.S. Department of Transportation 1200 New Jersey Avenue, SE Washington, DC 20590 E-mail: airconsumer@ost.dot.gov   1-800-778-4838 (Toll Free) 1-800-455-9880 (TTY) Investigate air travel complaints and attempt to resolve issues on the spot as they occur or in advance of travel. When possible, please submit complaints by e-mail. Better Business Bureau (BBB) of Metro Washington DC 1411 K. Street, NW, Suite 100 Washington, DC 20008 E-mail: info@mybbb.org  202-393-8000 (V) 24-hour automated telephone inquiry service provides reliability reports on companies and charitable organizations. Also provide complaint filing services, general monitoring of advertising in the marketplace, dispute resolution services and consumer/business education programs. Information and services are provided at no cost to the public with the exception of mediation and arbitration services.  Back to top

Alternative formats of this document available upon request. Please contact us to request a copy or to update this document. Direct your inquiries to: Carly Clem Office Services Coordinator Betsy Tolbert Luecking Disability Policy Specialist 401 Hungerford Drive 4th Floor Rockville, MD 20850 240-777-1246 (V) 240-777-1236 (TTY) Please help us keep this Disability Network Directory up to date! Please send your suggestions for improved customer services to Health and Human Services