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Montgomery County Government does not endorse or assume responsibility for any product, 
method, service or treatment listed in this resource directory that is not a County program.

Emergency Resources Area Hotlines / HELP Adult Protective Services (APS) - Montgomery County Department of Health and Human Services   240-777-3000 (24-Hour Line) 240-777-4574 (TTY)  Call to report the abuse, neglect, self-neglect or the financial exploitation of a vulnerable adult. American Red Cross - Montgomery County Chapter 2020 East-West Highway Silver Spring, MD 20910  301-588-2515 (V) 202-728-6400 (General Information) 1-800-882-3737 (Toll Free)   Provide practical and helpful awareness and educational information that shows the public how to save lives, reduce injuries, and protect their homes from disaster. Also provide shelter, food, and clothing to address basic human needs. Child Proective Services (CPS) - Montgomery County Department of Health and Human Services 240-777-4417 (24-Hour Line) 240-777-3556 (TTY) 240-777-4815 (TTY after 5:00pm) Investigate reports of child abuse and neglect to ensure the safety of children and provide services to help families stay together.  Back to top City of Gaithersburg - Community Services Maureen Herndon, Human Services 31 South Summit Avenue Gaithersburg, MD 20877  E-mail: mherndon@gaithersburgmd.gov  301-258-6398 (V) Provide implementation and support of citizen assistance programs, interim case management, housing counseling, substance abuse recovery, emergency referral and resources and other services for City homeless and needy individuals and families. Deaf Absued Women's Network Ralena McDevitt, Executive Director 1050 17th Street, NW, Suite 600 Washington, DC 20036 E-mail: info15@deafdawn.org E-mail: advocate@deafdawn.org     202-861-0258 (TTY)  24-Hour Toll Free TTY Hotline: 1-866-290-3296     Videophone IP: 66.208.42.130  (By Appt Only) Nonprofit organization that addresses domestic violence, sexual assault and stalking in the deaf, hard of hearing and deaf-blind community. Emergency Assistance Dial 911 for Fire, Ambulance and Police TTY users, dial 911, wait until your call is answered and tap the TTY space bar 5 times or call 301-762-7619 (V).  Back to top Hotline - Montgomery County 301-738-2255 (V) Provide 24-hour telephone information, counseling and referral services for a wide range of personal and family issues.  Montgomery County Crisis Center 1301 Piccard Drive 1st Floor Rockville, MD 20850   240-777-4000 (24-Hour Crisis Line)   240-777-4673 (Abused Persons Program)   240-777-4257 (Victim Assistance/Sexual Assault) 240-777-4815 (24-Hour TTY) Abused persons program, child welfare services, crisis center, emergency services, home energy programs, income support program, Maryland Energy Assistance program, rental assistance program, and victim assistance and sexual assault program. Montgomery County Coalition for the Homeless 600-B East Guide Drive Rockville, MD 20850   301-217-0314 (V) Provider of permanent and transitional housing, emergency shelter and supportive services for people experiencing homelessness.  Back to top Rainbow Place Rockville Presbyterian Church 215 W. Montgomery Avenue Rockville, MD 20850 301-762-3363 (V)  Provide cold weather emergency shelter to adult women age 18 and over in Montgomery County. Open from 7pm to 7am from November 1 through March 31. Stepping Stones Shelter P.O. Box 712 Rockville, MD 20848  301-251-0567 (V)  Offer homeless men, women and children food and shelter.  Back to top Area Hotlines These 24-hour hotlines can provide additional information, referrals and supportive conversation.  Crisis Link Hotline:  1-800-273-8255 (Toll Free)  Hope Line Network:  301-784-2433 (V)  Montgomery County Hotline:  301-738-2255 (V)  Maryland Youth Crisis Line:  1-800-422-0009 (Toll Free)  Montgomery County Crisis Center:  240-777-4000 (V)  Back to top HELP Volunteer programs providing food. Some also provide emergency, transportation, clothing, furniture and financial assistance. Bethesda HELP:  301-365-2022 (V) Damascus HELP: 301-253-4100 (V)  Gaithersburg HELP:  301-216-2510 (V) Germantown HELP:  301-482-1320 (V) Olney HELP:  301-774-4334 (V) Rockville HELP:  301-564-0800 (V) WUMCO (Western Upper Montgomery County) HELP:  301-972-8481 (V)  Back to top

Alternative formats of this document available upon request. Please contact us to request a copy or to update this document. Direct your inquiries to: Carly Clem Office Services Coordinator Betsy Tolbert Luecking Disability Policy Specialist 401 Hungerford Drive 4th Floor Rockville, MD 20850 240-777-1246 (V) 240-777-1236 (TTY) Please help us keep this Disability Network Directory up to date! Please send your suggestions for improved customer services to Health and Human Services