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Limited English Proficiency (LEP)

Overview: Language Access Policies in Montgomery County

 

According to the 2009 American Community Survey, 16% of the County's residents speak English less than "very well". To ensure equal access to government services by the population with limited English proficiency (LEP),  an executive order was signed into effect in 2010 to mandate language access policies throughout all departments.

DOWNLOAD: LEP Annual Report (FY2011)

A PSA Video:Watch the County's staff introduce LEP policies.

 

 

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Language board on a department's front desk - a useful tool to help visitors identify their native language to staff
A Language ID Board: Available at service sites to help residents quickly identify their native languages to the staff

County Executive, Isiah Leggett, signed Executive Order 046-10 to mandate language access policies in the County on March 4, 2010 .
Signing the Executive Order: County Executive, Isiah Leggett, signed Executive Order 046-10 to mandate language access policies in the County on March 4, 2010 .


A sign in Department of Health and Human Services, available in six different languages
A Sign displayed in Department of Health and HumanServices: The welcome message is available in six different languages.


 

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