Contracted Language Resources
When internal language resources are not available, County employees can also obtain translation or interpretation services from contractors, at a cost paid by their departments. Montgomery County has one contractor each for telephone interpretation, on-site interpretation and written translation.
About Sign Language Interpretation:
Looking for sign language interpreters? Visit the website for The Montgomery County Americans with Disabilities Act (ADA) Compliance Program managed by the Department of General Services
Telephone Interpretation Services
Voiance is a 24/7 year-round interpretation service that charges per minute. An account number and a PIN are needed to use the service. Please ask your Department Liaison for the existing account number and PIN. To obtain a new account for your organization, call 800-481-3289 for a client services representative.
Montgomery County has two vendors that provide translation services. Our primary vendor is Schreiber Translations, Inc. and the secondary vendor is Translations International, Inc. The contract is administered by the Department of Health and Human Services.
For translation services, contact our primary vendor first.
PRIMARY CONTRACTOR - Schreiber Translations, Inc.
Project Manager: Ninoshka Ulloa-Ortiz, Tel. (301) 424-7737, ext. 121
Supervisor/Program Manager: Brad Castle, email@example.com; Tel. (301)-424-7737, ext. 109
SECONDARY CONTRACTOR – Translations International, Inc.
Project Manager: Maeve Hayes, Tel. (703) 424-6981
Supervisor/Program Manager: Shaun Dagget, Tel. (703) 969-4896After-Hours/Emergency Contact: (703) 424-6981
For Contracting and Vendor Issues, please contact Department Liaison:
Luis Martinez at 240-777-1864 or Diane Vu at 240-777-8320
For General Language Access Issues of Policy:
firstname.lastname@example.org or 240-777-8320