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Web Access Policies and Procedures

Welcome to Montgomery County Public Library's Public Web Access

The Library maintains access to the Internet and the World Wide Web as an electronic tool for customers and staff to locate information. As a matter of policy grounded in the First Amendment and existing law, the library affirms the right of individuals to have access to constitutionally protected material.


Rules for the Use of the Internet

To maximize the availability of limited resources, and to ensure fair access to all, customers are expected to follow the library's rules. Violation of these rules may result in loss of web access or library privileges. Library staff has full authority to enforce these policies and procedures as well as policies related to general behavior in the library.

  • Because the computer equipment is in great demand, access is limited to two hours per day per user. The limit stands regardless of whether the computer is used for Internet access or for Word, Excel, or PowerPoint. Users must sign up to use an Internet terminal. Users are expected to make a computer available when asked to do so by library staff. (For additional details see Public PC Booking and Use Policies)
  • Customers must have their library card (or their library card number) and PIN to use the Internet, Word, Excel, or PowerPoint or to print from any PC.
  • Customers using workstations should not interfere with, or disrupt other users. The equipment must be shared and used in a manner that respects the rights of others. Library staff has full authority to manage the use of equipment to achieve these ends.
  • Equipment and software must be used as installed. Customers must not reconfigure the workstations, load new software, or run their own software.
  • Under State Law, it is a misdemeanor to damage the equipment in any way: " ... a person may not unlawfully take, detain, mutilate, injure or disfigure books ... or any property of any library." (Annotated Code of Maryland 23-408)
  • Customers are expected to be considerate of others when viewing Internet materials. Staff will intervene to ensure compliance with State law: " ... a county library shall ... Adopt and implement policies and procedures to prevent minors from obtaining access through the library, by means of the Internet, the World Wide Web, Usenet, or any other interactive computer service to materials that are obscene or constitute child pornography ..." (Annotated Code of Maryland, Education 23-506.1) Many children are in the library, and may see materials on computer screens being used by others. Under some circumstances, customers may be required to use a privacy screen, so that they can continue to view materials and the Library can comply with State law.
  • If staff believes that a customer is printing, downloading, e-mailing or otherwise distributing child pornography, the police will be called to investigate.
  • Users are responsible for compliance with all copyright notices and restrictions attached to web content as well as all applicable state and federal laws
  • Computer terminals in children's areas are for children's use only. No one over 12 years may use these computers for any purpose unless they are a parent/guardian/caregiver accompanying a child.
  • Branch staff have full authority to designate certain computers for specific purposes (for ex. e-mail only, library catalog only, health information only, etc.) in order to manage access to limited resources. These designations may change from day to day or even hour to hour depending on user needs.

Guidance and Assistance for Using the Internet

The Internet contains an enormous variety of rapidly changing material. The Library cannot monitor or control the content of any individual Internet site, and assumes responsibility only for the information provided on its website at www.montgomerycountymd.gov/library. Links from the Library's web page to any product, service, or information do not constitute an endorsement. With this in mind, please note the following suggestions:

  • Users should always make an evaluation of the accuracy, completeness, and currency of Internet sites, since their quality varies greatly. For more information look for the document "Evaluating Internet Sites" on the library's website.
  • Users are cautioned that the Internet is not always secure and that the privacy of credit card transactions and other communications is not assured.
  • Parents/guardians/caregivers are urged to work with their children in the proper use of the Internet and its resources. Children's Internet use is the responsibility of parents, not of library staff. Internet terminals in the children's areas of the branches are equipped with filtering software. Filters are an imperfect technology and do not provide a guarantee of complete content screening. The Library has a "Kidsite" web page, which has links selected for children. For more information on children and the Internet consult the document "Child Safety on the Internet" on the library's website.
  • For users of unfiltered Internet terminals who want to filter their Internet searches, the library suggests using the filtering features of search engines.
  • Staff members are able to provide users with limited assistance for getting started on the Internet, but cannot offer in-depth personal instruction. For links to online-tutorials, such as instruction on using the "mouse", consult the Library's website. The Library also owns introductory books about the Internet.
  • For new users of the Internet, the Library offers programs on using the Internet and Library Catalog. A current listing of system and branch programs is available on the library website.

Downloading:

Users may save information from the library computers to their personal flash drives or to free personal accounts on cloud-computing platforms, such as Google Docs or SkyDrive. Users may not save to the hard drives of library computers.

Headphones:

Headphones may be used at designated terminals. Headphones may be purchased at a minimal cost from the Library. Users may also bring in their own headphones. Please consult with staff for additional information

Printing:

Printing from all Internet PC's, catalog and database PC's, Word PC's, and language lab PC's will be $.15 per page.

For additional information about the Internet, please consult the following:

About Internet Filters
A description of filtering software, the library's filter, and filtering options for adults.

Child Safety on the Internet
A collection of Internet resources to help parents, caregivers, and children enjoy safe use of the Internet.

Evaluating Internet Sites
Here are some questions to ask yourself that will help answer the question, "Can I trust this website?"

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Last edited: 9/8/2009