• Report Missed Streets
• Map of snow plow progress
• Latest Updates on County Services: Schools, RideOn, Metro, Trash collection, more
• Frequently Asked Questions About Winter Weather Operations
• Power Outages: Allegheny Power, BGE, PEPCO, more
• Weather Forecasts: Weather Bug, Weather Channel
• Emergency Preparedness:"When It Snows" brochure, Fire Safety and Winter Storm Tips
• Who Removes Downed Trees?
• Who Clears Sidewalks of Snow? Wide enough for Wheels?

Latest Updates on County Services - top

	County News The latest information from Montgomery County Public Information Office on updates and announcements.
	School Delays and Closings The latest information from Montgomery County Public Schools about school closures and delayed openings.
	Community Activities/Meetings Cancellations Activities in schools are cancelled when public schools close early or for the entire day. Also find out about weekend and holiday cancellations or delays in County buildings.
	Traffic Incidents and Delays Get real-time information on what's happening on roads in the area.
	Traffic Cameras Using the County's nearly 200 traffic cameras, see road conditions before venturing out.
	County Council Check the Council home page for weather or emergency related cancellations or postponements of Council meetings and hearings.
	Ride On Bus Find out about delays or changes on the County's Ride On bus routes.
	Metrobus and Metrorail Go to Metro's website to get the latest information about train and bus schedules and delays in service.
	Trash and Recycling Collection Learn whether your recycling or trash pick-up will be affected by the winter storm.
	Libraries Information about modifications to hours of operation for library branches.
	Recreation Information about modifications to hours of facility operations.

Winter Weather Operations - top

• Frequently Asked Questions: "Who salts and sands your road, how soon do roads get plowed,"and other useful information.

Three companies provide power services in Montgomery County. Go to your provider's website to get information or report problems:

• Allegheny Power 1-800-255-3443 (Allegheny)
• Baltimore Gas and Electric 1-800-685-0123
• PEPCO 1-877-737-2662

• WeatherBug: Up-to-the minute weather information, forecasts, severe weather warnings and alerts, both regionally and nationally.
• Weather Channel: Get the latest information on the storm and what weather's expected tomorrow.

Emergency Preparedness - top

• When It Snows...(PDF | 800KB): A handy guide that explains the County’s snow removal action plan and lists useful snowstorm contacts.
• Cold Weather is Here – Are You Fire Safe? The County's Fire and Rescue Service offers tips to keep you safe during winter storms.
• Winter Storm Preparedness: What to do before, during and after a winter storm.

Trees that have fallen on utility lines should be reported to the local utility company:

• Allegheny Power 1-800-255-3443 (Allegheny)
• Baltimore Gas and Electric 1-800-685-0123
• PEPCO 1-877-737-2662

Report downed trees on County property to the County’s Department of Transportation at 311 (240-777-0311 from outside the County) or Police non-emergency number at 301-279-8000

• Tree limb fallen on ground

Trees that have fallen on private property are the responsibility of the property owner. The County’s Office of Consumer Protection advises homeowners to deal with established tree removal businesses only, and to call Consumer Protection first to check on a business complaint record. Consumer Protection can be reached at 311 (240-777-0311 from outside the County).

Property owners are responsible for clearing public sidewalks on or adjacent to their property within 24 hours of the end of a snowstorm (County Council Press Release, 4-23-2001, PDF). All residents are strongly encouraged to be good neighbors by clearing the sidewalks in front of their homes, as well as assisting those who may not be physically able to do so. (County Code Section 49-24A) 

Please note: The Montgomery County Commission for People with Disabilities reminds residents that people who use walkers, wheelchairs, baby strollers, rolling briefcases, etc, need 36-inch wide sidewalks and curb ramps for safe travel, especially when the walks are slippery or wet.

Residents who wish to report an unshoveled sidewalk can call 311 (240-777-0311 for outside county).  Reports must include an exact address so the County can contact the property owner.

Download Wide enough for Wheels Snow Removal Campaign flyer (PDF | 300kb)