Mitsuko R. Herrera, Cable Communications Administrator
Cable Communications Administrator
responsibilities include oversight of the cable franchise agreements; chair of the Transmission Facilities Coordinating Group and the Cable and Communications Advisory Committee; planning, developing, implementing and managing broad operational policies and strategies for using cable technologies; monitoring local, state & federal legislation; testifying before legislative bodies and preparing and monitoring the Cable Plan.
Mitsuko.Herrera@montgomerycountymd.gov
Phone: 240-777-2928 Fax: 240-777-3770
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Andrea Gardner, Office Services Coordinator
Assistant to the Cable Communications Administrator; plans and organizes office support services for the Cable Office; provides phone and visitor reception; queries callers to ascertain nature of calls and refers to appropriate staff or responds to callers' needs; maintains unit calendars and schedules.
andrea.gardner@montgomerycountymd.gov
Phone: 240-777-3662 Fax: 240-777-3770 |
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Christine Partain, Administrative Specialist II
Accounts Payable and Contract Monitoring Management; Responsible for accounts payable and managing contract processes including amendments and requisitions.
christine.partain@montgomerycountymd.gov
Phone: 240-777-3697 Fax: 240-777-3770
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Donna T. Keating, Program Manager II
Manages County Cable Montgomery and the Technical Operations Center.
donna.keating@montgomerycountymd.gov
Phone: 240-777-3668 Fax: 240-777-3770
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Jim Graham, Cable Engineer
Responsible for providing engineering services associated with the operation and maintenance of cable television production, post-production and playback facilities.
jim.graham@montgomerycountymd.gov
Phone: 240-777-3712 Fax: 240-777-3770
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Keith Watkins, Investigator
Primarily responsible for investigating subscriber complaints and assisting in resolving disputes between the subscriber and the cable provider.
keith. watkins@montgomerycountymd.gov
Phone: 240-777-3793 Fax: 240-777-3770
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Marjorie Williams, Program Manager II
Oversight of cable systems' customer service, construction and testing activities; basic tier rate regulation; and staff support for the Tower committee, investigate complaints against cable and other telecommunications providers.
marjorie.williams@montgomerycountymd.gov
Phone: 240-777-3762 Fax: 240-777-3770
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Otis Matthews, Inspector
Inspectors are responsible for in-progress construction work and the physical cable plant and equipment in the public rights-of-way. The inspections verify the extent to which the construction complies with the engineering design, construction standards for physical cable plant and installation of equipment on the cables, safety of work-in-progress, and the restoration of work areas after construction has been completed.
otis.matthews@montgomerycountymd.gov
Phone: 240-777-3676 Fax: 240-777-3770 |
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Rick Glover, Cable Engineer
Responsible for providing engineering services associated with the operation and maintenance of the County’s Mobile Production Vehicle (MPV).
rick.glover@montgomerycountymd.gov
Phone: 240-777-3712 Fax: 240-777-3770
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Ron Hall, Inspector
Inspectors are responsible for in-progress construction work and the physical cable plant and equipment in the public rights-of-way. The inspections verify the extent to which the construction complies with the engineering design, construction standards for physical cable plant and installation of equipment on the cables, safety of work-in-progress, and the restoration of work areas after construction has been completed.
ron.hall@montgomerycountymd.gov
Phone: 240-777-3651 Fax: 240-777-3770 |
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Tiffany Qu, IT Specialist
Responsible for developing and maintaining the Office of Cable and Communication Services websites including County Cable Montgomery, the Tower Committee and the PEG Network.
tiffany.qu@montgomerycountymd.gov
Phone: 240-777-3717 Fax: 240-777-3770
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Seniors
