Filing CCOC Complaints:

To file a complaint, please print the complaint form and return it to the address below.  You may wish to keep a copy for your personal records.

It is very important that you read Chapter 10B of the County Code and Regulation 10B.06 of the Code of Montgomery County Regulations (COMCOR).  These legal procedures govern your rights and duties if the dispute is set for a public hearing.

Complaints filed by members of homeowner or condominium associations must be filed against the board of directors of the association, and cannot be filed against other members or against the property manager.  Unfortunately, we cannot accept complaints against associations or owners if the property involved is inside the limits of the City of Gaithersburg, as this city has not adopted the County's law on common ownership communities.

Once the complaint is filed and answered, mediation may be requested by either party at any time and is strongly encouraged by the Commission.  If mediation is not requested, or if a complaint is not resolved through mediation, it will be presented to the Commission to consider jurisdiction of the complaint.  If jurisdiction is accepted, a hearing will be scheduled.  Parties in the case may be represented by an attorney or may represent themselves.

A copy of the complete set of the community's governing documents must accompany this complaint.  Please do not send original documents and use as few staples, tabs, and dividers as you can.  More tips are available in the Winter 2006 edition of the CCOC Communicator, and the CCOC Complaint Process which are available online.