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OFFICE OF CONSUMER PROTECTION                  240.777.3636

Consumer News and Alerts                                          <<Archive>>

Consumer Protection Reaches Agreement with Comcast Regarding Service Call Fees 01/10/12

The Montgomery County Office of Consumer Protection (OCP) in collaboration with the County's Ofice of Cable and Broadband Services, reached an agreement with Comast regarding the charging of "Truck Trip Fees" when an in-house service call is made.  Read Press Release

Commission on Common Ownership Communities Releases Updated Manual and Resource Guide  11/29/11

The updated manual contains information on a variety of topics, including annual and special meetings, employee hiring and firing, capital replacement reserves, stormwater management, setting and collecting assessments and financing. Read Press Release

Office of Consumer Protection Looking for Input Regarding Inspection of Gas Appliances  11/08/11

Montgomery County's Advisory Committee on Consumer Protection is soliciting comments from all stakeholders regarding the installation and inspection of gas appliances.  Read Press Release

Report:  Some Retailers Failing to Ensure Inspections of Gas Appliances  10/09/11

At least three major retailers in Montgomery County have not ensured that legally required follow-up inspections performed on gas appliances the stores have sold, according to a report by county officials.  Read Washington Post Article

Montgomery County's Commission on Common Ownership Communities to Hold Annual Forum  10/06/11

Montgomery County Commission on Common Ownership Communities held its annual forum titled "Money, Money, Money - Best Practices for Your HOA, Condo or Co-op in Today's Economy."  Read Press Release

Gas Appliances Could Put Family in Danger  10/06/11

Water Heater Investigation  10/04/11

News4 Cash Register Confusion  09/19/11

Office of Consumer Protection Advises Homeowners to Use Only Licensed Contractors for Home Repairs  08/30/11

The Montgomery County Office of Consumer Protection (OCP) warns county residents to be cautious when hiring contractors to repair damage caused by inclement weather and advises consumers to do their homework before signing a contract for any home repair or improvement, or tree service work.  Read Press Release

County Takes Legal Action Against Plumbing Firm  02/07/11

The Montgomery County Office of Consumer Protection (OCP) has filed a lawsuite against All State Plumbing, Heating & Cooling, Inc. and its master plumber Wayne E. Garritty, for charging extra for permit fees but failing to obtain permits and inspections when installing hot water heaters.  Read Press Release  For press release in Spanish, click here.