MontgomeryCountyMD.GOV

1-800-872-7245 (Toll Free)
1-800-523-6590 (TTY)
www.amtrak.com/passengers-with-disabilities-discounts
www.amtrak.com/making-reservations-for-passengers-with-a-disability
www.amtrak.com/seniors-discount

Reduced Fares for People with Disabilities: Amtrak offers a 10% rail fare discount to adult passengers with a disability. Passengers with a disability travelling on Downeaster trains (Boston, MA to Portland, ME) are eligible for a 50% discount. Child passengers with a disability are eligible for the everyday 50% child discount plus an additional 10% off the discounted child's fare, regardless of the service on which they travel. Amtrak also offers a 10% discount for persons traveling with a passenger with a disability as a companion. Those designated as companions must be 18 years of age or older. You must provide written documentation of disability at the ticket counter and when boarding the train. Acceptable documentation includes: transit system ID card for persons with a disability; membership card from a disability organization; letter from a physician; Medicare card (if under 65); Veteran’s Administration ID with “Service Connected”; or Disabled/Accessible parking placard issued by a state Department of Motor Vehicle (photocopy is acceptable).

Making Reservations for Passengers with a Disability: Reservations for one-way and round-trip train travel can be made online for passengers who are deaf or have a hearing loss, passengers who are blind or have vision loss, passengers with a disability who need space for a wheeled mobility device, access to the transfer accessible seat or an accessible room, or passengers with a disability who do not need assistance.  Ticket agents are available 24 hours a day, 7 days a week via phone.  Ticket agents at staffed stations are available to sell tickets during regular ticket office hours. To ensure that you get the space and accommodations you require, you must make a reservation for any of the following: wheeled mobility device space, transfer accessible seats (for when you travel in a seat and stow your wheelchair), and/or accessible room accommodations. Amtrak requires that you make reservations for such accommodations on all trains, including on "unreserved trains" (on which reservations for ordinary seats are not required). Accessible space is limited. Please make your reservation as far in advance of travel as possible.

Reduced Fares for Adults 65+: Amtrak offers a 10% rail fare discount to travelers 65 years of age and over.  On cross-border services operated jointly by Amtrak and VIA Rail Canada, a 10% discount is applicable to travelers 60 years of age and over. Valid proof of age is required when purchasing your ticket and onboard the train. The discount is not valid with Saver or Flexible Fares; or on the Auto Train; or on weekday Acela Express trains. The discount does not apply to business class, first class or sleeping accommodation. These upgrades are permitted upon payment of the full accommodation charges. The discount is not valid for travel on certain Amtrak Thruway connecting services and may not be combinable with other discount offers.

Stations: Amtrak stations are located in Rockville (Metro), Washington DC (Union Station), Baltimore (Penn Station), and BWI Airport.

1-800-752-4841 (Toll Free)
1-800-345-3109 (TTY)
301-588-5110 (Montgomery County Station)
Montgomery County Station: 8100 Fenton Street, Silver Spring, MD
Email: [email protected]
www.greyhound.com
www.greyhound.com/en/help-and-info/travel-info/customers-with-disabilities

Travelers with Disabilities: When booking your trip online, make sure to self-select as a passenger traveling in a wheeled mobility device if that is the case. If booking your trip in a terminal, notify the ticket agent if you need assistance and if you will be traveling in a wheeled mobility device. Each bus can only accommodate two passengers traveling in a wheeled mobility device and there are capacity limitations on every bus for all passengers. Contact the Greyhound Customers with Disabilities Travel Assistance as far in advance as possible so that Greyhound is better able to help you during your trip. Greyhound personnel can assist with getting on and off the bus, including help with luggage and storage and retrieval of wheeled mobility devices. You may travel alone on Greyhound only if you are able to travel independently and do not require assistance of a personal nature during travel. Portable oxygen and respirators may accompany passengers.