Help Sections
To file a complaint click here.
Customer Help
Montgomery County offers assistance resolving cable and Internet service issues with franchised providers Comcast, RCN and Verizon.
FAQs
The Office of Broadband Programs has answers to most commonly asked cable and broadband questions
Cable Compliance Commission
If a subscriber is not satisfied with the resolution of a complaints by the cable provider and our office, a CCC hearing can be requested.)
Request a Speaker
We would like to make residents and consumers more aware of the assistance the County offers to help resolve cable and broadband issues.
Fees, Surcharges & Taxes
We explain the additional charges that appear on many cable and broadband billing statements.