Adult Protective Services (APS)

How to Apply

Call the Aging and Disability Resource Unit (ADRU) if you have a concern about possible abuse, neglect, or financial exploitation of a vulnerable adult.  The ADRU can be reached at 240-777-3000 or 1-800-91-PREVENT. 

Documents To Bring


Eligibility Requirements

Vulnerable adults, age 18 and over at risk of abuse, neglect, financial exploitation, or self-neglect.

Fees and Payments



1. How do I get to the appointment if I cannot drive and do not have regular transportation? 

The appointment and many of the services can occur in your home. Call for information 240-777-3000 or 1-800-91-PREVENT. 

2. Will I be forced to do something that I am not willing to do?

People have the right to make their own choices.Adult Protective Services(APS) does, however, have concern for the health and welfare of people who are vulnerable and unable to protect themselves. Recommendations will be given to help the client to be safe. 

3. Is it possible for my family to be involved in my contacts with Adult Protective Services?

Yes, Adult Protective Services welcomes families who become involved. 

4. My mother is not taking care of herself, eating poorly and her hygiene is very poor.
How can I receive help fromAdult Protective Services? 

Call the 240-777-3000 line to speak to an intake worker. If the case is accepted for service, the worker will visit with your mother within five business days. As you are the referral source, you will be able to speak to the worker and give the worker necessary information.  If a person receives an assessment from Adult Protective Services, there may be county options and resources available to help. 

5. If Adult Protective Services investigates my life or my relative’s life situation, will everyone know what happened?

Adult Protective Servicesis confidential. Workers do not give information to others but will often seek information from medical sources and family.

6. What is involved in the Adult Protective Service assessment?

A staff person will make a risk assessment of the person’s safety and health needs. The adult will have the right to participate or decline participation in the Adult Protective Services assessment.  TheAdult Protective Services staff person may ask other family members to give the staff person and the client time alone and if the family is present, will ask questions of the family members regarding the client. Recommendations will be made for prevention and protection of the vulnerable adult. 

Additional Information


Maryland Department of Human Services, Office of Adult Services, Adult Protective Services 


National Adult Protective Services Association 


Department of Justice Elder Justice Initiative Red Flags of Elder Abuse 


Consumer Financial Protection Bureau, Working with Older Adults