MCPL Playbook for Recovery

Dear Library Customers –

Our new Holds to Go! Service began on Monday, July 6th. You are now able to place items on hold online or by phone, and then make an appointment to pick them up in the library vestibule or at an outside table.

Learn more about Holds to Go! here: https://mcpl.link/Holds-To-Go

As we continue to improve our Holds to Go! Service, we want to remind customers of a few things:

• Returned books will be quarantined for 48 hours BEFORE we check them back into our system. Therefore, you will not see a change to your account until the end of that 48 hour period.
• Fines are still suspended, there is no rush to return materials.
• We cannot accept any donations at this time. Any donated materials left at our branches or deposited in our book drops will be disposed of. Donations may be taken to the Friends of the Library Montgomery County bookstore in Rockville. Please check https://www.folmc.org/ for more information.

Looking forward, our next chapter for recovery will allow access to our buildings and computers on a limited basis. Please stay tuned for more information on that.

Thank you for all of your support during this time, and we look forward to once again being able to share our wonderful physical collection with everyone.

 

Anita Vassallo
MCPL Director