Distribute free round-trip MARC Train tickets prior to the start of Surge 10 at the Silver Spring and Rockville Metrorail stations to encourage commuters to try this alternative. Tickets will be distributed, while they last, on Wednesday, October 26 through Friday, October 28 from 3:30 to 5:30 p.m.
Sell MARC Train tickets at the MCDOT TRiPS store in Silver Spring, Monday through Friday, 7 a.m. to 5 p.m.
MCDOT is extending peak-hour shuttle service to 4 ½ hours in both the morning and afternoon to facilitate travel during somewhat less congested early or late rush hours.
For Surge #10: Provide free Ride On “Red Line Shuttles” between the Silver Spring, Takoma and Fort Totten Metrorail stations weekdays every seven to eight minutes from 5:30 a.m. to 10 a.m. and 2:30 p.m. to 7 p.m. MCDOT is extending peak-hour service to 4½ hours in both the morning and afternoon.
Coordinate with Montgomery County Police to provide traffic control to improve bus operations at the Silver Spring Transit Center and other key locations.
Monitor traffic flow and adjust traffic signals in real time in areas most affected by SafeTrack to improve bus operations and traffic flow, facilitating signal changes and providing enhanced response to disabled vehicles or other traffic impediments
Suspend MCDOT road repair projects along key routes affected by surges.
Request that the Maryland State Highway Administration restrict lane closures and construction projects along key routes affected by surges.
For Surge #10: Prohibit on-street parking along Georgia Avenue and Colesville Road in the Silver Spring area from 5 a.m. until 8 p.m. weekdays.
More info on parking during SafeTrak Surge 10.
Provide Ride On staff at affected Metro stations to assist passengers, direct them to shuttles and distribute information.
Hold “pop-up” events at Metrorail stations to educate passengers about upcoming surges.
Post interior and exterior Ride On bus and bus shelter ads.
Display informational posters at all Transit Centers.
Use social and traditional media to communicate with customers and the public
Promote the Fare Share commuter benefits matching program in Transportation Management Districts and to major employers.