September 10, 2016
Date: August 16, 2016
May 11, 2016
always made a backup. Of that, his former employees are sure. He probably made a backup of the backup, too, for that is prudent practice in Gruber’s business: creating the sort of slickly produced wedding-video packages that newlyweds pay upwards of $3,000 each for.
Read the article here.
April 27, 2015
Eric Friedman, director of Montgomery County’s Office of Consumer Protection recently appeared on the Kojo Nnamdi Show on WAMU 88.5 to discuss the issue of predatory towing. Appearing with Friedman was Fred Scheler owner of Henry's Wrecker Service and Windsor Towing Service.
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January 21, 2015
Montgomery County's Office of Consumer Protection was featured today in a consumer report on the NBC "Today Show" alerting consumers to the nationwide problem created by certain towing practices.
December 17, 2014
Is our new "sharing economy" taking the consumer protection movement by full circle by returning us to a buyer-beware marketplace? Taxi rides are regulated; Uber and Lyft claim not to be in the taxi business. Hotels are built to code and inspected; Airbnb claims not to be renting rooms. Charities are rquired to register and disclose financial information; crowdfunding sites such as GoFundMe collect thousands of dollars in "donations" minutes after tragedy strikes.
November 24, 2014
A tipster sent images of what appear to be two tow truck drivers from a Rockville-based towing company perched on the third floor of the county's Woodmont Corner Garage. The drivers appear to be watching the lot across the street at the Connor Building...
October 27, 2014
ACar repair scammers show up in parking lots - or even in your own driveway claiming they can fix the dings and paint scratches on your car at little cost. But if you let down your guard, you ciould end up with even more damage and an empty wallet.
August 6, 2014
A nearly 30-year-old law in Montgomery County is frustrating customers who are looking to trade-in cell phones and other electronics to get the latest versions of them.
August 5, 2014
When they get back to work next month, Montgomery County lawmakers will take up a measure that would update parts of the county's nearly 30-year-old "pawn shop" law, which is causing unintended problems for consumers.
June 17, 2014
In Maryland, a new report is shedding light on why some Montgomery County residents may be getting particularly high water bills. Montgomery county resident John Ashdam’s quarterly residential water bill can average around $250. Ashdam says in the first quarter of this year he received a bill higher than he'd ever seen before.
Utility customers in the Maryland suburbs who want to challenge
high water bills
need a way to dispute those charges outside the Washington Suburban Sanitary Commission, according to the Montgomery County Office of Consumer Protection.
Bob Silverberg claims it took only five minutes. By the time Silverberg returned to the Connor Building parking lot on Woodmont Avenue, his car had been latched on to a tow truck. A few moments after leaving the parking lot to pick up a sandwich order two blocks away, the tow truck driver pounced.
The WSSC, which serves Montgomery and Prince George's counties, responded to a number of complaints. Roughly 60 complaints landed on the desk of Montgomery County Councilmember Roger Berliner, whose district includes Bethesda and Potomac. And the answers he got didn't satisfy him or the WSSC customers.
June 16, 2014
The Washington Suburban Sanitary Commission uses “antiquated” technology for reading customers’ meters and lacks an independent means to deal with complaints of excessive water bills, according to a report from Montgomery County’s Office of Consumer Protection.
June 06, 2014
On Friday, Montgomery County Executive Isiah Leggett (D) announced a renewed effort by police and county departments to crack down on “rip-off artists” who target residents with fraudulent offers to do projects such as roof or driveway repair or tree work or removal. “We will not tolerate the victimization of our residents, particularly our seniors,” Leggett said.
March 26, 2014
“Something is not right.” In response to the issue of higher-than-normal water bills plaguing many Washington Suburban Sanitary Commission customers, Councilman Roger Berliner (D-Dist. 1) of Bethesda quoted the children’s book “Madeline,” written by Ludwig Bemelmans.