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Address & Phone

Montgomery County Animal Services and Adoption Center
Department of Police, Animal Services Division

7315 Muncaster Mill Rd.
Derwood, MD 20855
Google Maps
240.773.5900 (Phone)
 

Who to Call:

Call 9-1-1 to report animal-related emergencies:

  •     Animal attacks in progress
  •     An animal locked in a hot car
  •     Animal cruelty in progress
  •     An animal creating a traffic hazard
Call the police non-emergency number 301-279-8000 to report animal-related issues and complaints:
  •     A sick or injured animal or one that appears abandoned
  •     A stray animal
  •     An animal neglect situation
  •     An animal in a trap issued by Montgomery County
  •     An animal in distress due to severe weather conditions (animals without shelter or water)Phone
  •     An animal threatening the well-being of a community member (not in-progress)
  •     An animal bite/attack (not in-progress)
  •     An animal nuisance such as a barking dog or an owner not cleaning up after a pet
Call 240-773-5900 to reach the Montgomery County Animal Services and Adoption Center to inquire about:
  •     Pet adoptions
  •     Pet licensing
  •     To report a lost pet
  •     Other animal shelter matters
Call 240-773-5925 to reach the police Animal Services Division:
  •     To speak with an Animal Services Officer
  •     Follow up on a previously reported animal-related complaint
  •     Inquire about the Animal Matters Hearing Board
  •     Inquire about rabies vaccination clinics
     


Public Transportation

The Center is accessible via RideOn bus routes numbers 57, 58 and 90
The closest Metro stop is Shady Grove (Red Line)
Visit the Montgomery County Department of Transportation site


Hours of Operation

Monday - 12:00 Noon to 7:00 PM
Tuesday - 12:00 Noon to 7:00 PM
Wednesday - CLOSED.
Thursday - 12:00 Noon to 7:00 PM
Friday - 12:00 Noon to 7:00 PM
Saturday - 12:00 Noon to 5:00 PM
Sunday - 12:00 Noon to 5:00 PM

*Adoption Center CLOSED to public on county government holidays.


Other Helpful Phone Numbers
 

General Phone Number
Animal Service’s Fax Number 301-279-1063
Dead Animal Pickup 3-1-1
Gaithersburg City Residents - Animal Control 301-258-6343
Lost and Found Pet Reports - Available Online 240-773-5900
Nuisance Animal Reports 301-279-8000
Pet Licensing 240-773-5946
Rabies Clinics 240-773-5900
Rabies Control 240-773-5900 or 240-773-5925
Rat Control Dept. of Health and Human Services:
240-777-3986
Rockville City Residents - Animal Control 240-314-8937
Wildlife Concerns Humane Wildlife Solutions (Healthy/Uninjured Wildlife):
866-948-6263   
Second Chance Wildlife Rescue (Rehabilitator):
301-926-9453


Email

General email: infomcasac@montgomerycountymd.gov  - Please note that this email account is not monitored 24-hours a day. If you need immediate assistance, please call one of the telephone numbers listed above to be connected to the proper personnel. Thank you!

  • Animal-related issues and complaints MUST be phoned in
  • If you have lost or found a pet please visit our "Lost & Found" page
  • For volunteer inquiries please visit our Volunteer page

Adoption department email: adoptmcasac@montgomerycountymd.gov

 

Contact Us: Montgomery County Animal Services and Adoption Center
Department of Police, Animal Services Division
7315 Muncaster Mill Rd., Derwood, MD 20855  Telephone: 240.773.5900  Fax: 301.279.1063