Consumer Issues
21 Maryland Avenue, Suite 330 Rockville, MD 20850
240-777-8450 (V - Complaints/Compliance)
Email: [email protected]
Conduct investigations on complaints of discrimination and harassment in the business sector or housing discrimination complaint. Also provide information on requirements for townhouse and condominium developments.
Montgomery County Long Term Care / Nursing Home Ombudsman
240-777-1242 (V)
A program of advocates for residents living in nursing homes and licensed assisted living facilities, including elderly group homes. The program has a large number of trained volunteers who regularly visit long-term care facilities, monitor conditions and care, and provide a voice for those unable to speak for themselves. Ombudsman help residents and their families understand and exercise their rights guaranteed by federal and state law.
Montgomery County Office of Consumer Protection
100 Maryland Avenue, Suite 3600 Rockville, MD 20850
240-777-3636 (V)
240-777-3681 (24/7 Anonymous Consumer Tip Line)
Email: [email protected]
Responsible for enforcing consumer protection laws prohibiting unfair and deceptive business acts to ensure a fair marketplace for consumers and businesses. Investigates and resolves consumer complaints and engage in consumer education and outreach. Online complaint filing system: https://montgomerycountymd.gov/ocp/consumer/filing_complaints.html. License motor vehicle repair and towing; new home builders; radio, television and appliance installation and repair; and secondhand personal property.