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Welcome to the Montgomery County Office of Consumer Protection (OCP), we are the agency responsible for enforcing
consumer protection laws  (Chapter 11 of the County code) which  prohibit unfair and deceptive business acts to ensure a fair marketplace for consumers and businesses.  Our office was established in 1971 and we are proud to have earned national recognition.

Our investigators have expertise in many types of consumer transactions.  We investigate and resolve consumer complaints, engage in consumer education and outreach, license certain businesses, and administer several programs.  OCP's dedicated staff is here to be of service to you. We publish an Office Brochure and an Annual Report which describe our commitment to being a responsive and accountable County Government Office.

Eric Friedman

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Alerts logo Recent Scams and Alerts

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Recent Scams & Alerts

The OCP would like to alert residents to the following scams reported by you, our consumers:

COVID-19 Scams:
There are no approved potions, pills, or treatment products to cure COVID-19. However, the online marketplace and social media advertise worthless “miracle” products from colloidal silver drinks to virus killing toothpaste.  Ignore online ads offering vaccinations too or investments in coronavirus treating companies. You may be asked to donate funds towards research or to help victims. You should research these charities using Charity Navigator, Guidestar or Give.org. Additionally, make sure the charities have the proper license from your State. Note, reports are surfacing that door-to-door scammers are posing as CDC, WHO or other government health officials. These agencies are too taxed to be making on site health inspections. The FTC reports that pop up websites claim to have in-demand products yet never ship them. Research the website with the word "scam" to see if consumers are complaining. There are also reports that scam robocalls work-at-home schemes are on the rise. If someone contacts you about a government check, stop.  Those checks are only in the idea stage. The WSSC also warns that robocallers are wrongly claiming water is contaminated by the virus and offer unnecessary filters. Finally, online hackers are sending email messages offering maps to Coronavirus hot spots or posing as influential hospitals and offering health information.  Clicking on these scam messages may allow online viruses or malware access to your computer to "phish" or steal your personal or account information.  It is best never to click on unsolicited online offers and only click on COVID-19 news from a trusted source like the CDC, WHO, your local hospital’s website, or other authoritative entity.

More Scams

Please report any scams to consumerprotection@montgomerycountymd.gov  or to the OCP's Anonymous Tip Line at 240.777.3681.