MC311 Customer Service Center is Montgomery County’s source for non-emergency government information and services. You can reach MC311 by calling 311 in the County or 240-777-0311, 711 for MD Relay TTY, from anywhere, Monday - Friday 7 a.m. – 7 p.m. Use the links on this page, or follow us on twitter @311MC311.

• For emergencies, please call 911.
• Check Make The Right Call for more information.
• Check How to Search.

Translation Assistance

Customers who prefer to conduct business with Montgomery County in a language other than English can request translation assistance. The MC311 Customer Service Center offers a language interpretation service with over 150 languages available. After calling 311, press 2, for Spanish, or stay on the line to ask the next available customer service Representative to request to conduct the call in the language of your choice. Our translation service will be made available to you.

Use Google translate at the bottom of this website to view the webpage with language of your choice.

• Frequently Asked Questions (FAQ) - English | Español.
• Palm Card - Englsh | Español.

Top Requested Services

1. Ride On Real Time Arrival Information
2. Requests to Discuss Property Tax Bill*
3. Schedule DPS Building Residential Construction Related Permitting Inspections
4. 22 Gallon Bin (Bottles/Cans/Jars) Pick-up*
5. Bulk Trash/Scrap Metal Pickup Request*
6. Ride On Trip Planning
7. Name and Telephone Number of DPS Building Inspector
8. Tax Payment Methods
9. More...

* Request service from your web browser.