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Office of Consumer Protection

Education & Outreach

While the OCP investigates and resolves individual consumer complaints, and assists local merchants in their disputes with other merchants with free mediation, it also actively educates the public on the rights and responsibilities of both consumers and merchants in the marketplace. 

As part of this consumer protection education function, our office provides speakers to consumer groups, community organizations, businesses and other civic associations.  Our speakers have vast experience and knowledge of consumer issues including regulatory issues, telemarketing scams, home improvements, auto buying and repair, scams targeting seniors, scams targeting small businesses and work at home schemes.  We would be happy to provide your organization with such a speaker and can tailor the speech around the needs and interests of your audience.

To request  a speaker, please  complete our Speaker Request Form  and return the completed form to OCP.  For additional information, please contact us at 240.777.3636 or  consumerprotection@montgomerycountymd.gov.

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