Electronic Newsletters, Releases and Flyers
November 22, 2016
Some helpful tips on how to survive the shopping season with your budget, identity, and financial security intact.
November 10, 2016
November 7, 2016
Verizon Telephone Service Copper to Fiber Transition: What Maryland Consumers Need to Know
The Mayland Office of People’s Counsel advises Maryland consumers on the proposed transition.
September 15, 2016
Solar Energy and You
Office of Consumer Protection Newsletter
A brief summary of Maryland law, the Montgomery County Solar Co-Op, and the options available in the marketplace.
August 29, 2016
August 25, 2016
Update: Councilmember Tom Hucker
WSSC on HomeServe program at a Transporation, Infrastructure, Energy & Environment Committee hearing (April 21, 2017)
June 24, 2016
The office of Consumer Protection issues a warning to businesses, non-profits and churches.
June 23, 2016
Montgomery County residents can now
file consumer complaints electronically
. This new, online system makes it easier for consumers to request that the Office of Consumer Protection (OCP) investigate and hopefully resolve disputes regarding most consumer transactions.
June 22, 2016
What you need to know to avoid falling prey to scams being faced by immigrants - Unscrupulous merchants often prey on immigrants due to language barriers, a lack of access to dependable legal advice, and inexperience with local and federal law.
May 17, 2016
Office of Consumer Protection Intervenes to Recover and Distribute Clothing Left at Evicted Drycleaners
Consumers who dropped off clothing at Super Cleaners, 12009 Georgia Avenue, Silver Spring, may be able to reclaim their items even though the store has closed and the owners have been evicted from the site.
May 16, 2016
Montgomery County's Office of Consumer Protection (OCP) is offering expert mediation services to businesses to help resolve a variety of disputes.
In conjunction with County Executive Ike Leggett's "C
ulture of Solutions
" initiative, expert mediation services currently used to resolve consumer and common ownership community disputes are now being extended and made available to businesses in Montgomery County for free.
May 6, 2016
Montgomery County’s Office of Consumer Protection (OCP) has received over 35 complaints from newlyweds alleging that they paid a local wedding video business $2,000 to $14,000 for videography services and have waited between one to two years without receiving their wedding videos.
Read the news release here
June 16, 2015
OCP Director Eric Friedman encourages consumers to submit written testimony to support the County Executive's recommendations to stop overly aggressive and "predatory" towing. Written testimony can be submitted to the County Council via email to:
. The deadline for submitting written testimony is Wednesday, June 24, 2015 no later than 5:00 p.m. For information regarding the County Executive's recommendations, please read the news release
June 12, 2015
Montgomery County’s Office of Consumer Protection (OCP) is warning property owners not to be fooled by a
which encourages consumers to pay $99 to petition to have their property tax assessment reviewed.
December 15, 2014
The Montgomery County Office of Consumer Protection warns County residents to be cautious when donating to charities and other causes. Our community has stepped up to raise money and needed items for the families affected by the recent tragedy in our county. It is imperative to remember that scammers often use tragedies to take advantage of people...
September 22, 2014
Montgomery County Executive Isiah Leggett today announced a warning from Montgomery County's Office of Consumer Protection and Police Financial Crimes Section, about a nationwide telephone scam that relies upon intimidation to steal millions of dollars from consumers.
April 16, 2014
Identity theft fraud is one of the fastest growing crimes in America, and the Washington, D.C. area is not immune. The Office of Consumer Protection and Department of Police Financial Crimes Section are jointly providing the following safety tips.