Common Ownership Community Property Management
COVID-19 Guidelines and Issues

For Questions - DHCA Common Ownership Communities: call 311 (240-777-0311); ccoc@montgomerycountymd.gov

Information for residents and property management

County requirements for Common Ownership Communities related to maintenance or property management for the COVID-19 emergency

Information in multiple languages to help residents maintain safety

The County has printable flyers in multiple languages available to print and post in common areas to address face masks, social distancing and safe practices in the home and in common areas.

County guidance for property managers working with tenants who have identified themselves as testing COVID-19 positive

  • Property Managers should not report to the Department of Health and Human Services information about residents and staff which may fall under the federal Health Insurance Portability and Accountability Act (HIPAA) and Maryland confidentiality laws. This includes patient health information related to COVID-19 test results, isolation, monitoring or quarantine status.
  • Property Managers are requested not to share with other residents any health-related information about individual tenants, whether the information identifies the tenant or not. Property Managers should not share information about residents and staff which may fall under the federal Health Insurance Portability and Accountability Act (HIPAA) and Maryland confidentiality laws. This includes patient health information related to COVID-19 test results, isolation, monitoring or quarantine status. 
  • Residents are free to notify the Department of Health Services or to notify their property manager to ask for any assistance. Residents may contact the Montgomery County Disease Control Call Center if they have COVID-19 health and testing related concerns and questions. The Call Center is open Monday – Sunday, 8 AM – 8 PM, at (240) 777-1755.
  • Residents are not obligated to inform their landlord or other residents. Under the Health Insurance Portability and Accountability Act (HIPAA) and Maryland confidentiality laws, residents are not obligated to disclose protected health information related to COVID-19 to their landlord nor other residents. This includes patient health information related to COVID-19 test results, isolation, monitoring or quarantine status.

Guidance for property managers working with owners who will not be able to pay association fees

  • The County is encouraging any COC member who expects to miss any HOA payments to contact their property management to alert them and for property managers to work with them on options, such as partial payments or an agreement for future payments.
  • Property management and associations should share with their residents the Montgomery County government web page providing connections to emergency support .