Services At The Center

Regional Director's Office


Meeting Room Reservations

Regional Services Director's Office

Bridging the gap between citizen needs and public services is a major challenge facing governments today. Montgomery County meets this challenge through regionally based Centers which include a variety of services and programs brought together in one office building. Regional Centers are located in Silver Spring, Wheaton, Bethesda, Burtonsville, and Germantown. The Upcounty Regional Services Center was established in 1985 and moved to its permanent location in Germantown in 1990. The Center serves a population of 300,000 in the area of the County generally north of Shady Grove Road.

You can contact the Regional Director Monday through Friday 8:30 a.m. to 5:00 p.m. by calling:

The Upcounty Regional Director serves as a link to the County Executive's Office; coordinates policy making and service delivery that focus on the particular needs of the Upcounty area; and offers problem solving assistance to neighborhoods, individuals, businesses, and County agencies.

The Upcounty area has a Citizens Advisory Board that is appointed by the County Executive and who works with the Regional Director to provide the County Executive and the County Council with a balanced assessment of area problems and their potential solutions.


Gilchrist Center for Culturual Diversity
Upcounty Site :
12900 Middlebrook Road
Germantown, MD 20874
Monday through Thursday, 2:00 p.m. - 7:00 p.m.

This new residents welcome center offers information and referral services, County programs and services, offered by the County government as well as community organizations and non-profits. Currently offering:

  • Beginning English
  • English Conversation Club
  • Citizenship Preparation
  • Pro Bono Legal Clinic [2nd and 4th Tuesdays of the month
  • Easy Does It! Idioms Class

Call for more information regarding other upcoming programs.

The Volunteer Center

The Volunteer Center links people and groups who want to volunteer with nonprofits and government agencies needing volunteers, professional services, and in-kind contributions.   

Main Phone: 240-777-2600  
Fax: 240-777-2601

Peppertree Children's Center - 301-540-1170
First Floor
Monday through Friday, 6:30 a.m. to 6:30 p.m.

As part of a commitment to families and children, Montgomery County provides space in many public buildings for community child care.  Peppertree Children's Center is a contractor to the Department of Health & Human Services, offers full-time and part-time care for children ages 6 weeks through 12 years. Morning preschool is also offered.  NAEYC accredited.

DHCA Housing Assistance/Counseling with Housing Initiative Partnership (HIP) -- 301-916-5946
First Floor
Monday through Friday 9:00 am to 5:00 pm

HIP Services provides foreclosure intervention counseling for homeowners struggling to make their monthly mortgage payments. Montgomery County residents are invited to attend a Foreclosure Prevention Workshop (held twice a month during evening hours).

MontgomeryWorks-Department of Economic Development/Division of Workforce Services -- 240-777-2050
First Floor-Suite 1100
Monday through Thursday  - 8:30 am-5:00 pm
Friday - 8:30 am-3:00 pm

MontgomeryWorks is Montgomery County's "One-Stop Career Center," where state, local, and community organizations work together to provide employment and training assistance to job seekers and employers in one place. The center provides computers, workshops, job listings and access to career fairs, employer recruitment events, employment supportive services, and other career resources to all customers at no cost.

Department of Health and Human Services
Second Floor
Housing Stabilization Services/Emergency Services -- 240-777-4448
Monday through Friday, 8:00 a.m. - 5:00 p.m.

Rental assistance, eviction prevention, foreclosure avoidance, court ordered evictions, past due or disconnected utilities, burial assistance, information and referral for food and prescriptions and homeless assessment services for familites with children.
Income Support Programs -- 240-777-3420
Monday through Friday, 8:00 a.m. - 5:00 p.m.

Temporary cash assistance for families, food stamp program, Temporary Disability Assistance Program for residents who are totally disabled and cannot work and medical assistance.
Public Health - 240-777-3380
Monday through Friday, 8:00 a.m. - 5:00 p.m.
Maternal and child case management, home visitation, "Access" nurse service, including assisting clients with Health Choice access as well as enrolling women into the County maternity program and acting as a health resource to walk-in clients, children's immunization clinics, pregnancy tests, information and referral.

Service Eligibility (SEU) - 240-777-3591
Monday through Friday, 8:00 a.m. - 4:00 p.m.
Helps find health coverage for uninsured Montgomery County residents, Maryland Children's Health Program, Prenatal Care, Care for Kids, dental, provides information and phone numbers for food, shelter, and clothing needs.

Child Welfare - 240-777-1742
Monday through Friday, 8:30 a.m. - 5:00 p.m.
Continuing protective service, foster care service, case management and home visitation, assist with family reunification, aftercare services and in-home monitoring of children returned to families.
Dental - 240-777-3290
By appointment Only - Must be SEU certified
General dental services to children 0-17 years, general dental services to maternity clients enrolled in the HHS maternity program, emergency service limited to preliminary evaluation and provided to children and seniors who are established clients.
Guide Youth Services -- 301-972-0307
Second Floor
Please call to schedule an appointment

Serving youth and and families from five school cluster communities in Germantown, Damascus and Poolesville.  Services include individual and family counseling, psychoeducational/skills groups, information and referral, crisis intervention, community outreach/education and tutoring.

Community Use of Public Facilities (CUPF) - 240-777-2746
Third Floor
Monday through Friday, 8:30 a.m. - 5:00 p.m.

This regional CUPF office offers scheduling of meeting rooms at the Upcounty Regional Services Center, school facilities, library meeting rooms, Executive Office Building space , Council Office Building space, and school fields for community use in the Upcounty area.

Montgomery County Public Schools
Third Floor
Monday through Friday, 8:30 a.m. to 4:30 p.m.

Office of Organizational Development - 301-601-0300

The mission of the office is the organizational development of a leading, self-renewing organization focused on achieving the school system goals by strengthening the knowledge, skills, beliefs and practices of Montgomery County Public School's staff and stakeholders.

Transportation Services

The Division of Transit Services coordinates transit services in Montgomery County. Transit accomplishes an essential mobility mission of the County, connecting people, communities, workplaces, educational institutions, recreational opportunities and many other essential destinations. 

Meeting Room Reservations

The Sidney Kramer Upcounty Regional Services Center has four meeting rooms (accomodating 20, 50, and 100 people) that are available to Montgomery County residents, businesses, community orgs. and nonprofit groups for business meetings at a minimal cost.  All requests for use of the meeting rooms must be submitted to Community Use of Public Facilities (CUPF).  Applications may be submitted on-line at, by fax, mail or in-person at either of the CUPF locations.

Community meeting reservations

Meeting Room Description, Pictures and Regulations

You may contact the Office of Community Use of Public Facilities at either of its two locations:

255 Rockville Pike, Suite 201 Rockville, MD 20850

Phone: 240-777-2725

Fax: 240-777-2707

Hours: 8:30 a.m. - 5:00 p.m.

Upcounty Regional Services Center

12900 Middlebrook Rd, 3rd floor

Germantown, MD 20874

Ph: 240-777-2746 Fax: 240-777-2747

Hours: 9:00 a.m. - 5:00 p.m.