Transportation Changes, Updates and Resources for COVID-19

Updated June 4, 2020

Affected services

Ride On Bus Service

Use front bus door: people with disabilities, mobility aids, and strollers. Use back bus door: all other passengers.
Puerta delantera: personas con discapacidades, silla de ruedas y coches de bebé. Puerta trasera: acceso general.

Parking

  • Current parking restrictions. Restricciones Temporales de Estacionamiento.
    • Most parking restrictions and payment requirements remain in effect.
    • Free temporary parking at these locations:
      • Bethesda: Garage 36 - Auburn-Del Ray Garage (4910 Auburn Avenue, Bethesda, MD 20814, Entrances: Del Ray Ave and Auburn Ave)
      • Silver Spring: Garage 5/55 - Bonifant-Dixon Garage (1101 Bonifant Dr, Silver Spring, MD 20910, Entrances: Bonifant Street and Dixon Avenue)
      • Wheaton: Lot 17 - Price-Fern Lot (2320 Price Ave, Silver Spring, MD 20902, Entrances: Price Avenue)
    • Enforcement suspended in Residential Parking Permit areas.
    • See new curbside food pickup zones with free, 15 minute parking. And use MoCo Eats To-Go Guide to find restaurants that are open for business.
  • Parking sales offices hours have been reduced to 7:30 a.m. – 4:00 p.m. on Tuesdays and Fridays only. Please buy parking permits online or call 240-777-8744 (Silver Spring) or 240-777-8770 (Bethesda) if possible to minimize in-person activity.
  • While Maryland's stay-at-home order is in effect, MCDOT parking customers with Parking Convenience Stickers (PCS) permits may request refunds.
    • Initiate a refund by phone at 240-777-8744 or 240-777-8770,  or in person at the parking sales offices during hours of operations detailed above.
    • A full refund will be issued for refund requests made before the 10th of the month, with prorated refunds thereafter.
    • Permit stickers must be returned in person or by mail to receive the refund.
  • As of May 18, MobileNOW! has ceased operations and is no longer an option for a parking payment app. Parkmobile remains an app-based option that supports contactless and remote payments.
    • The MobileNOW! app has been deactivated, but previous customers can still log in at www.mobile-now.us to retrieve account history or to seek refunds of account balances.

Bikeshare

Capital Bikeshare is offering free 30-day memberships to essential businesses and their employees through May 31, 2020. See Capital Bikeshare Essential Workers Program details.

Call-N-Ride

Until the end of the COVID-19 Pandemic, Call-n-Ride taxicab companies can assist program participants with pick-up from grocery stores, food banks or restaurants and a contactless delivery to participants’ residence. See Essential Delivery Service details.

Commuter Services

Silver Spring TRiPS Commuter Store hours:

  • Monday through Friday: 6:00 am to 6:00 pm
  • Saturday and Sunday: 7:00 am to 4:00 pm

The Mobile Commuter Store is closed.

Residential Street Sweeping

Street sweeping has been suspended.

Shared Micromobility

See more bikeshare, e-bike, and e-scooter information

Shared Streets

Safe and accessible public spaces are a critical aspect of community health and vibrancy. MCDOT understands that our public rights of way are a key resource for residents and businesses, and that the best use of those spaces may shift under changing circumstances.

In response to the COVID-19 health crisis, we are thinking creatively about how we can adjust the use of our streets, sidewalks, and parking facilities to best serve today’s needs. As a result, we are implementing a new initiative—Shared Streets.

Learn more about MCDOT Shared Streets

Taxis

The Taxicab Office is operating by appointments only. Call 240-777-5853 to request services.