Transportation Changes, Updates and Resources for COVID-19

Updated September 10, 2021

Affected services

Ride On Bus Service


  • All parking restrictions and payment requirements remain in effect.
  • Enforcement underway in all Parking Lot Districts, Transportation Management Districts, and Residential Parking Permit areas.
  • See new curbside food pickup zones with free, 15 minute parking. And use MoCo Eats To-Go Guide to find restaurants that are open for business.
  • Reminder notices on outstanding citations were mailed to customers beginning July 1st, 2021.  Customers may check their citation status or resolve their fines/fees by visiting the Pay Parking Ticket ( webpage.
  • Sales Store office hours are from 7:30 am - 4:00 pm, Monday - Friday.
  • Contactless purchases and payments available for permits online or call 240-777-8744 (Silver Spring) or 240-777-8770 (Bethesda) to minimize in-person activity.
  • Parkmobile remains a contactless, app-based option at on-street and metered parking garages and lots. 


Call-n-Ride taxicab companies can assist program participants with pick-up from grocery stores, food banks or restaurants and a contactless delivery to participants’ residence. See Essential Delivery Service details.

Commuter Services

Silver Spring TRiPS Commuter Store hours:

  • Monday through Friday: 6:00 am to 6:00 pm
  • Saturday and Sunday: 7:00 am to 4:00 pm

The Mobile Commuter Store is open. See Mobile Commuter Store schedule.

Shared Micromobility / Bikeshare

See more bikeshare, e-bike, and e-scooter information

  • Bird offers free electric scooter rides to healthcare workers and emergency personnel. To sign up, email a copy of your medical identification card, your name and phone number to Eligible riders will receive two free 30-minute rides per day. See more Bird program details.
  • Lime’s program “Lime Aid” provides free, 30-minute rides for medical personnel, first responders and other essential workers. See "Lime Aid" details.
  • Spin's "Everyday Heros" program is providing free 30-minute rides to the essential workers. You are eligible to apply if you live in the Washington D.C. metro area and work in the healthcare, public transit, or food service industries. See "Everyday Heros" program details.

Shared Streets

Shared Streets program has been extended to November 28, 2021.

Safe and accessible public spaces are a critical aspect of community health and vibrancy. MCDOT understands that our public rights of way are a key resource for residents and businesses, and that the best use of those spaces may shift under changing circumstances.

In response to the COVID-19 health crisis, we are thinking creatively about how we can adjust the use of our streets, sidewalks, and parking facilities to best serve today’s needs. As a result, we are implementing a new initiative—Shared Streets.

Learn more about MCDOT Shared Streets

Free Taxi Rides to COVID Vaccination & Testing Sites

  • For Seniors (65+) and Disabled Persons
  • To Schedule a Trip:
    • Call Connect-A-Ride at (301) 738-3252 to receive a “Free COVID Taxi Code.”