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OFFICE OF CONSUMER PROTECTION 240.777.3636 |
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| News and Alerts 2010 |
| Montgomery County to Seeks Input from Businesses and Organizations on Pepco Problems
County is asking businesses and organizations to assist by providing written comments to the Pepco Work Group. Release Date: 12/22/2010 |
| County to Hold Public Hearing on Pepco Service Reliability on January 5
On January 5, a Pepco Workg Group, established by Montgomery County Executive Isiah Leggett, will hold a public hearing to seek residential and commercial customer comments on their experiences with Pepco outages and their overall level of satisfaction with Pepco's service. Release Date: 12/21/2010 |
| Office of Consumer Protection Office Issues an Alert About Buying Mattresses
Montgomery County's Office of Consumer Protection (OCP) advises consumers to be aware of industry-wide deceptive advertising used by mattress retailers. OCP also recommends caution when buying used mattresses. Release Date: 11/23/2010 |
| Consumer Protection Office Reaches Agreement with Local Electricity Provider Regarding Misleading Advertisement Claims
Montgomery County's Office of Consumer Protection has reached an agreement with Washington Gas Energy Services (WGES), an unregulated marketing affiliate of the Washington Gas Light Company, regarding misleading advertisements that encourage residential consumers to switch their electricity supplier from Potomac Electric Power Company (Pepco) to WGES. Release Date: 08/10/2010 |
| Consumer Protection Intervenes to Recover and Distribute Clothing Left at Defunct Drycleaners After receiving complaints from consumers who had been unable to retrieve their clothing, the Montgomery County Office of Consumer Protection (OCP) retrieved clothing from defunct drycleaner, Shamrock Cleaners in Silver Spring. OCP staff asks that customers contact them by calling 240.777.3636 to claim their clothing. Release Date: 05/27/2010 |
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OCP Signs Settlement Agreement with Air Duct Cleaning Firm Regarding Deceptive Sales Practices The Montgomery County Office of Consumer Protection (OCP) has entered into a settlement agreement with an air duct cleaning firm to provide refunds to consumers and make substantial changes to its advertising, services and contracts. OCP also notified or reached agreements with seven other duct cleaning firms and two direct mail advertising firms regarding deceptive advertising. Release Date: 04/06/2010 |
