Service Updates

Updated May 17, 2023

The Montgomery County Office of Consumer Protection ("OCP") is located at the Montgomery County Council Office Building, 100 Maryland Avenue, Suite 3600, Rockville, MD 20850. 

OCP business hours are Monday through Friday 8:30A - 5:00P. Our onsite office hours are Monday through Friday 8:30A - 4:00P. During onsite office hours you can come to our office and speak with an onsite Investigator or Business Registration specialist.

OCP's Business Eviction Response Team ("BERT") service has resumed, with limited capacity.  BERT will no longer be able to take possession of personal property left at businesses evicted from their premise.

If you need to submit documents for your case or business registration, you can submit them through email, mail or send a fax to (240) 777-3768. 

If you have questions about a pending investigation, please contact your investigator directly by phone or email.

For general consumer-related inquires, please email [email protected] or contact MC311 at (240) 777-0311.

If inquiring about a business registration / licensing matter, please email [email protected].