Contact Us


Address & Phone

Montgomery County Animal Services and Adoption Center
Department of Police, Animal Services Division

7315 Muncaster Mill Rd.
Derwood, MD 20855
Google Maps
240.773.5900 (Phone)*
*Phones answered during center's hours of operation only.

Public Transportation

The Center is accessible via RideOn bus routes numbers 57, 58 and 90
The closest Metro stop is Shady Grove (Red Line)
Visit the Montgomery County Department of Transportation site

Hours of Operation

Monday - 12:00 Noon to 7:00 PM
Tuesday - 12:00 Noon to 7:00 PM
Wednesday - 12:00 Noon to 5:00 PM
Thursday - 12:00 Noon to 7:00 PM
Friday - 12:00 Noon to 7:00 PM
Saturday - 12:00 Noon to 5:00 PM
Sunday - 12:00 Noon to 5:00 PM
NOTE: Last adoption counseling appointments are taken one hour prior to closing. On busier days, we may stop taking appointments more than an hour prior to closing. Please plan on arriving as early as you can. 

*Adoption Center CLOSED to public on county government holidays.



Who to Call:

Call 911 to report animal-related emergencies:

  •     Animal attacks in progress
  •     An animal locked in a hot car
  •     Animal cruelty in progress
  •     An animal creating a traffic hazard
Call 311 to report:
  • Dead animals (domestic, wildlife, deer, etc)
Call the police Emergency Communications Center at 301-279-8000 to report animal-related issues and complaints:
  •     A sick or injured animal or one that appears abandoned
  •     A stray animal
  •     An animal neglect situation
  •     An animal in a trap issued by Montgomery County
  •     An animal in distress due to severe weather conditions (animals without shelter or water)
  •     An animal threatening the well-being of a community member (not in-progress)
  •     An animal bite/attack (not in-progress)
  •     An animal nuisance such as a barking dog or an owner not cleaning up after a pet
Call 240-773-5900* to reach the Montgomery County Animal Services and Adoption Center to inquire about:
  •     Pet adoptions
  •     Pet licensing
  •     To report a lost pet
  •     Other animal shelter matters
    *Phones answered during center's hours of operation only.
Call 240-773-5925 to reach the Animal Services Division:
  •     To speak with an Animal Services Officer
  •     Follow up on a previously reported animal-related complaint
  •     Inquire about the Animal Matters Hearing Board
  •     Inquire about rabies vaccination clinics

Other Helpful Phone Numbers

General Phone Number
Animal Service’s Fax Number 301-279-1063
Dead Animal Pickup (Including deer) 311
Gaithersburg City Residents - Animal Control 301-258-6343
Lost and Found Pet Reports - Available Online 240-773-5900
Nuisance Animal Reports 301-279-8000
Pet Licensing 240-773-5900
Rabies Clinics 240-773-5900
Rabies Control 240-773-5900 or 240-773-5925
Rat Control Dept. of Health and Human Services:
Rockville City Residents - Animal Control 240-314-8937
Wildlife Concerns Second Chance Wildlife Rescue (Rehabilitator):