Transportation Changes, Updates and Resources for COVID-19

Updated August 2, 2020

Affected services

Ride On Bus Service

Use front bus door: people with disabilities, mobility aids, and strollers. Use back bus door: all other passengers.
Puerta delantera: personas con discapacidades, silla de ruedas y coches de bebé. Puerta trasera: acceso general.

Parking

  • Current parking restrictions. Restricciones Temporales de Estacionamiento.
    • Most parking restrictions and payment requirements remain in effect.
    • Free temporary parking at these locations:
      • Bethesda: Garage 36 - Auburn-Del Ray Garage (4910 Auburn Avenue, Bethesda, MD 20814, Entrances: Del Ray Ave and Auburn Ave)
      • Silver Spring: Garage 5/55 - Bonifant-Dixon Garage (1101 Bonifant Dr, Silver Spring, MD 20910, Entrances: Bonifant Street and Dixon Avenue)
      • Wheaton: Lot 17 - Price-Fern Lot (2320 Price Ave, Silver Spring, MD 20902, Entrances: Price Avenue)
    • Enforcement suspended in Residential Parking Permit areas.
    • See new curbside food pickup zones with free, 15 minute parking. And use MoCo Eats To-Go Guide to find restaurants that are open for business.
  • Parking sales offices hours have been reduced to 7:30 a.m. – 4:00 p.m. on Tuesdays and Fridays only. Please buy parking permits online or call 240-777-8744 (Silver Spring) or 240-777-8770 (Bethesda) if possible to minimize in-person activity.
  • While Maryland's stay-at-home order is in effect, MCDOT parking customers with Parking Convenience Stickers (PCS) permits may request refunds.
    • Initiate a refund by phone at 240-777-8744 or 240-777-8770,  or in person at the parking sales offices during hours of operations detailed above.
    • A full refund will be issued for refund requests made before the 10th of the month, with prorated refunds thereafter.
    • Permit stickers must be returned in person or by mail to receive the refund.
  • As of May 18, MobileNOW! has ceased operations and is no longer an option for a parking payment app. Parkmobile remains an app-based option that supports contactless and remote payments.
    • The MobileNOW! app has been deactivated, but previous customers can still log in at www.mobile-now.us to retrieve account history or to seek refunds of account balances.

Call-N-Ride

Until the end of the COVID-19 Pandemic, Call-n-Ride taxicab companies can assist program participants with pick-up from grocery stores, food banks or restaurants and a contactless delivery to participants’ residence. See Essential Delivery Service details.

Commuter Services

Silver Spring TRiPS Commuter Store hours:

  • Monday through Friday: 6:00 am to 6:00 pm
  • Saturday and Sunday: 7:00 am to 4:00 pm

The Mobile Commuter Store is closed.

Residential Street Sweeping

Street sweeping has been suspended.

Shared Micromobility / Bikeshare

See more bikeshare, e-bike, and e-scooter information

  • Bird offers free electric scooter rides to healthcare workers and emergency personnel. To sign up, email a copy of your medical identification card, your name and phone number to  together@bird.co. Eligible riders will receive two free 30-minute rides per day. See more Bird program details.
  • Lime’s program “Lime Aid” provides free, 30-minute rides for medical personnel, first responders and other essential workers. See "Lime Aid" details.
  • Through Summer 2020, Spin's "Everyday Heros" program is providing free 30-minute rides to the essential workers. You are eligible to apply if you live in the Washington D.C. metro area and work in the healthcare, public transit, or food service industries. See "Everyday Heros" program details.

Shared Streets

Safe and accessible public spaces are a critical aspect of community health and vibrancy. MCDOT understands that our public rights of way are a key resource for residents and businesses, and that the best use of those spaces may shift under changing circumstances.

In response to the COVID-19 health crisis, we are thinking creatively about how we can adjust the use of our streets, sidewalks, and parking facilities to best serve today’s needs. As a result, we are implementing a new initiative—Shared Streets.

Learn more about MCDOT Shared Streets

Taxis

The Taxicab Office is operating by appointments only. Call 240-777-5853 to request services.