Consumer News



December 29, 2021

Are P2P (Peer-to-Peer) Payment Apps Safe to Use? - Washington Parent Magazine

September 28, 2021

Maryland woman stunned by disputed $16,600 bill from Washington Gas -WUSA

August 27, 2021

Paying for College and Avoiding Student Loan Scams - Washington Parent Magazine

March 21, 2021

The Golden Era for Political ‘Con Artists’ Posing as Charities - The Daily Beast

February 22, 2021

The most common COVID-19 scams: fake vaccines, phony contact tracers, price gouging - WJLA

February 19, 2021

Scammers are using COVID vaccine desperation to cheat people out of their money - WUSA

February 19, 2021

Montgomery County tracking spike in vaccine appointment scams - WTOP

February 19, 2021

Montgomery County warns residents about COVID-19 scams - WUSA

January 18, 2021

Scammers heighten efforts during pandemic - WDVM

December 28, 2020

That Repair Firm Tricked Google – Now They Want to Trick You! - Washington Parent Magazine

December 11, 2020

Montgomery County Office of Consumer Protection Warns of Charity Scammers - The Connection/Potomac Almanac

December 9, 2020

Meet the man at the center of a shadowy multimillion-dollar "scam PAC" network - Salon

December 7, 2020
Experts warn of phony charities scamming donors during holiday season -WDVM

November 30, 2020
Beware! The Holidays Bring Scammers - Washington Parent Magazine

October 23, 2020

Food delivery apps taking a bigger bite out of restaurants than you might think - WUSA

September 1, 2020

What is Social Media Doing With Your Data? - Washington Parent Magazine

July 1, 2020

Watch Out for Scammers When Job Hunting - Washington Parent Magazine

June 1, 2020

WOODCHUCK ALERT: Unlicensed Contractors are Coming! - Washington Parent Magazine

May 1, 2020

The Census is Coming…and So are the Scammers - Washington Parent Magazine

April 1, 2020

Financial Literacy 101 - Washington Parent Magazine

March 19, 2020

COVID-19 and Consumer Scams - Montgomery County MD Council (video) 

March 5, 2020

Montgomery County celebrates National Consumer Protection week -

March 1, 2020

Are Your Kids Cybersafe? - Washington Parent Magazine  

February 20, 2020

Scammers strike during tax season, ahead of census -

February, 2020

Deter, Detect and Defend Your Cybersafety - Washington Parent

January 30, 2020

Montgomery County brings awareness to scams targeting seniors -

January 29, 2020

Tax Season, Tax Scams: The most common tricks and have to avoid them - Mount Vernon Gazette

January 29, 2020
How 'Scam PACs' Fall Through the Cracks of U.S. Regulators U.S. News & World Report

November 28, 2019

Dozens fall for Volunteer Firefighters Association donation scam WDVM

November 23, 2019
Comment: Scam claimed to aid firefighters; then it called oneEverett, Washington – HeraldNet

November 22, 2019
Gazette-Mail editorial: The season of the scammerWest Virginia Gazette

November 21, 2019
This scammer called the wrong guy asking for moneyWashington Post

November 21, 2019
Local officials to FEC: Investigate Maryland man's ‘phony’ political committeesCenter for Public Integrity

November 20, 2019
County warns residents about calls soliciting donations to benefit volunteer firefightersMymcmedia

November 20, 2019
A Double Scam Rolled Into One’: Montgomery County Residents Get Refunds After Donation SchemeWAMU Radio
Audio link
November 19, 2019
Deceptive Telemarketing Scheme UncoveredRockville Volunteer Fire Department:

November 19, 2019
Scam Calls In Montgomery County Used Volunteer Fire Companies As Cover:

November 18, 2019
Montgomery-Co-Groups-Calls-for-Fire-Department-Donations-Were-MisleadingNBC TV-4

November 18, 2019
Officials: Scam Calls in Montgomery County Used Volunteer Fire Companies as CoverMaryland Matters

November 18, 2019
Montgomery Co. gets residents donation refunds after misleading callsWTOP

November 18, 2019
Montgomery County Uncovers Nationwide Telemarketing ScamBethesda Beat

January 7, 2018
Stopping Elder Fraud in MarylandThe Baltimore Sun

September 7, 2017
Warning About Air Duct Cleaning ScamsNBC4

June 7, 2017
Consumer Office Investigating Two Scams - Source of the Spring

June 2, 2017
Montgomery Co. officials warn of Pepco, EPA utility scams - WTOP

June 1, 2017
Rockville dry cleaner closes with customer's clothes still inside - I-270 News (WHAG-TV)

May 9, 2017
Too good to be true: Know your consumer rights about solar energy  – My Green Montgomery

September 10, 2016
Maryland water utility partners with company accused of misleading customers – The Washington Post

August 16, 2016
3 Ways Scammers Can Find You U.S. News & World Report   

May 11, 2016
Storm clouds gather over Maryland’s Blue Sky Films Washington Post
Martin Gruber always made a backup. Of that, his former employees are sure. He probably made a backup of the backup, too, for that is prudent practice in Gruber’s business: creating the sort of slickly produced wedding-video packages that newlyweds pay upwards of $3,000 each for.  Read the article here.  
April 27, 2015
Consumer Protection Director on Kojo Nnamdi Radio Show WAMU
Eric Friedman, director of Montgomery County’s Office of Consumer Protection recently appeared on the Kojo Nnamdi Show on WAMU 88.5 to discuss the issue of predatory towing. Appearing with Friedman was Fred Scheler owner of Henry's Wrecker Service and Windsor Towing Service.  Listen Here   If you need an alternative format for the above radio show please  submit alternative format request.
January 21, 2015
Montgomery County's Office of Consumer Protection Featured on NBC Today Show News Release
Montgomery County's Office of Consumer Protection was featured today in a consumer report on the NBC "Today Show" alerting consumers to the nationwide problem created  by certain towing practices.   Read More
December 17, 2014
Ride Services Drive Regulators Crazy The Washington Post Letters To The Editor
Is our new "sharing economy" taking the consumer protection movement by full circle by returning us to a buyer-beware marketplace? Taxi rides are regulated; Uber and Lyft claim not to be in the taxi business.  Hotels are built to code and inspected; Airbnb claims not to be renting rooms.  Charities are rquired to register and disclose financial information; crowdfunding sites such as GoFundMe collect thousands of dollars in "donations" minutes after tragedy strikes.   Read More
November 24, 2014
Tipster Catches Alleged Tow Truck Drivers  "Spotting" in Downtown Bethesda
A tipster sent images of what appear to be two tow truck drivers from a Rockville-based towing company perched on the third floor of the county's Woodmont Corner Garage.  The drivers appear to be watching the lot across the street at the Connor Building...  Read More
October 27, 2014
7 On Your Side:  Beware of Craiglist Car Repair Scammers abc7
ACar repair scammers show up in parking lots - or even in your own driveway claiming they can fix the dings and paint scratches on your car at little cost.  But if you let down your guard, you ciould end up with even more damage and an empty wallet.   Read More
August 6, 2014
Lawmakers Looking To Address Montgomery County's Pawn Problem WAMU
A nearly 30-year-old law in Montgomery County is frustrating customers who are looking to trade-in cell phones and other electronics to get the latest versions of them.  Read More
August 5, 2014
Montgomery County To Reconsider Dated Pawn Shop Law WAMU
When they get back to work next month, Montgomery County lawmakers will take up a measure that would update parts of the county's nearly 30-year-old "pawn shop" law, which is causing unintended problems for consumers.  Read More
June 17, 2014
High Water Bill In Montgomery County?  Report Offers Possible Causes WAMU
In Maryland, a new report is shedding light on why some Montgomery County residents may be getting particularly high water bills.   Montgomery county resident John Ashdam’s quarterly residential water bill can average around $250. Ashdam says in the first quarter of this year he received a bill higher than he'd ever seen before.  Read More
WSSC Customers Challenging High Water Bills Need Arbiter Beyond Utility, Report Finds Washington Post
Utility customers in the Maryland suburbs who want to challenge   high water bills need a way to dispute those charges outside the Washington Suburban Sanitary Commission, according to the Montgomery County Office of Consumer Protection.  Read More
Predatory Towing Continues In Downtown Bethesda Bethesda Now
Bob Silverberg claims it took only five minutes.  By the time Silverberg returned to the Connor Building parking lot on Woodmont Avenue, his car had been latched on to a tow truck. A few moments after leaving the parking lot to pick up a sandwich order two blocks away, the tow truck driver pounced.   Read More
Billing Cycles, Meter-Reading Problems May Be Behind WSSC's High Water Bills WTOP
The WSSC, which serves Montgomery and Prince George's counties, responded to a number of complaints. Roughly 60 complaints landed on the desk of Montgomery County Councilmember Roger Berliner, whose district includes Bethesda and Potomac. And the answers he got didn't satisfy him or the WSSC customers.  Read More
June 16, 2014
Report:  No Definitive Cause For Higher Montgomery Water Bills Gazette
The Washington Suburban Sanitary Commission uses “antiquated” technology for reading customers’ meters and lacks an independent means to deal with complaints of excessive water bills, according to a report from Montgomery County’s Office of Consumer Protection.  Read More
June 06, 2014
Montgomery County Warns of Unscrupulous Contractors Gazette
On Friday, Montgomery County Executive Isiah Leggett (D) announced a renewed effort by police and county departments to crack down on “rip-off artists” who target residents with fraudulent offers to do projects such as roof or driveway repair or tree work or removal.  “We will not tolerate the victimization of our residents, particularly our seniors,” Leggett said.  Read More
March 26, 2014
Office of Consumer Protection Investigating Complaints of High Water Bills Gazette
“Something is not right.”  In response to the issue of higher-than-normal water bills plaguing many Washington Suburban Sanitary Commission customers, Councilman Roger Berliner (D-Dist. 1) of Bethesda quoted the children’s book “Madeline,” written by Ludwig Bemelmans.  Read More