Bureaus- Community Resources

AC Carmen Facciolo
Assistant Chief
- Carmen Facciolo

The Community Resources Bureau embraces the concept of community policing, works in partnership with our community to identify and resolve issues that impact our quality of life. With oversight of the Department's interaction with Montgomery County Public Schools, the Maryland Center for School Safety, and the School Resources Officer Program, this new bureau oversees the Community Engagement Division and the Policy and Planning Division.

Email: Carmen.Facciolo@montgomerycountymd.gov

Community Engagement Division (CED)

Captain Stacey Flynn, Director
Email: MCPD_Engaged@montgomerycountymd.gov

With oversight responsibility for the Media Section, Community Engagement Officers (formerly known as School Resource Officers), Community Outreach, the Crisis Response Support Section, and Peer Support, CED works in collaboration with community partners to resolve the quality of life issues, provide positive outreach encounters and confidential support; deliver high-quality customer service, provide effective and accurate communication with Department and community members while being both responsive and transparent.

Media Resources Section

Shiera Goff, Director
Main Number: 240-773-5030, option 4
Email: MCPD_PIO@montgomerycountymd.gov

To establish and maintain solid and ethical relationships with media for accurate, timely release of information and to communicate consistently with the community by providing timely and relevant information regarding incidents that may have short or long-term impacts on the community. Our office provides information through traditional media relations tools such as news releases, press conferences, public services announcements and media alerts, as well as social media and video.

Policy and Planning Division

Captain Marc Erme, Director
Main Number: 240-773-5010

The Policy and Planning Division is responsible for policy development and promulgation and coordination of short- and long-term planning for the agency.