About the Public Safety Emergency Communications Specialist Position

The Public Safety Emergency Communications Specialist is responsible for delivering quality emergency communication services to the public, as well as providing accurate and timely dispatch support to police officers and fire rescue personnel. The Communications Specialist has a unique responsibility in a fast-paced environment that requires careful attention to detail, multi-tasking, and good communication skills. The Communications Specialist obtains location and other pertinent details from the caller to make the initial determination of the level and type of service needed when processing emergency calls for service. This is a challenging and rewarding career that affords one the opportunity to provide a vital service to the community. Major duties include answering 9-1-1 emergency calls, and dispatching police officers and fire rescue personnel to respond to calls, using a computer system known as Computer Aided Dispatch (CAD).


Frequently Asked Questions

Salary**

Salary range for Public Safety Emergency Communications Specialist (PSECS):

  1. Salary range for PSECS I: $44,285 - $71,288
  2. Salary range for PSECS II: $48,120 - $78,103
  3. Salary range for PSECS III: $52,539 - $85,615
  4. Salary range for PSECS IV: $54,930 - $89,653
  5. Salary range for Senior PSECS: $57,455 - $93,895

This position has a very extensive upward mobility career ladder as indicated below:

  1. Employees will receive Proficiency Advancement with a 10% increase in salary to Public Safety Emergency Communications Specialist (PSECS) II (grade 17) after achieving check-off as a multi-discipline public safety call taker with at least five (5) months experience as a PSECS I.
  2. Employees will receive Proficiency Advancement with a 10% increase in salary to Public Safety Emergency Communications Specialist III (grade 19) after achieving check-off in a single discipline public safety dispatch with at least five (5) months experience as a PSECS II.
  3. Employees will receive Proficiency Advancement with a 5% increase in salary to PSECS IV (grade 20) after achieving check-off in all disciplines public safety dispatch with at least fourteen (14) months experience as a PSECS III.
  4. Employees will receive Proficiency Advancement with a 5% increase in salary to Senior Public Safety Emergency Communications Specialist (grade 21) after 24 months as a PSECS IV.

**Please note that salary is subject to change.

Benefits**

Montgomery County Government offers a competitive salary and benefits package.

  1. Potential for 23% salary increase after first year
  2. Paid training
  3. Bonus pay for trainers
  4. Medical/ Dental/ Vision/ Life Insurance/ and Prescription Drug Plans
  5. 401(k) and Deferred Compensation Plans
  6. Paid Holidays, Accrued Sick, Annual, and Compensatory Leave
  7. Paid Military Leave for Training Purposes (15 days per year)
  8. Personal Leave
  9. Pay Differential for evening and midnight shifts
  10. Multilingual pay upon certification
  11. All uniforms furnished (cleaning and alteration provided)
  12. Promotional opportunities
  13. Medical catastrophe benefits/Workman’s compensation insurance
  14. Meal reimbursement program
  15. Credit Union
  16. Schedule Options
  17. Cost of Living Wage Adjustment (COLA)
  18. May advance to "professional level" without degree

**Please note that benefits are subject to change

Contact Us

By Phone: 240-773-5300

By Email: MC911.Recruitment@montgomerycountymd.gov

Download the brochure

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