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New Youth Cruiser SmarTrip® Card Now Available for Ride On Customers 18 and Under

Ride On is now offering a new Youth Cruiser SmarTrip® card for customers 18 years of age and under. Stored value can be added to the card for usage on Metrorail, Metrobus and other transit agencies that accept SmarTrip® cards.
Ride On youth passengers will be able to add their monthly Youth pass to the new Youth Cruiser SmarTrip® card. The Youth Monthly pass provides kids unlimited rides for only $11 a calendar month on Ride On only, a significant savings over regular fares. A special Youth summer pass provides unlimited rides from June 1 through August 31 for $18. The summer pass can be purchased starting May 16 until July 31.
Proof of age and County residence is required to obtain a Youth Cruiser SmarTrip® card. Riders must obtain the card in person and will be required to register it.
The Youth Cruiser SmarTrip® Card can only be obtained at:

TRiPS Store 8404 Colesville Road, Silver Spring 240-773-8747
TRiPS Store 17 Wisconsin Circle, Friendship Heights 240-773-8747
Treasury Division 255 Rockville Pike, Suite L-15, Rockville 240-777-8930
All Montgomery County Libraries

Ride On Customers Can Load Monthly Pass Onto SmarTrip® Cards

Ride On passengers are able to load monthly passes onto their SmarTrip® cards. The $45 monthly pass provides customers unlimited rides on Montgomery County Ride On buses for an entire calendar month. Paper passes were phased out and no longer be available after January 31, 2013.

Monthly passes can be loaded onto SmarTrip® cards either in person or online. When adding value online, customers have the option of purchasing monthly passes automatically. The automatic monthly pass value is then added to a purchaser's card seven days before the end of every month.

Customers who prefer to add the monthly pass value to a SmarTrip® card in person, may do so at the following locations: TRiPS Stores in Silver Spring and Friendship Heights

Ride On passengers with monthly passes who use the express Route #70 will be charged an additional $2.25 for each trip that will automatically be deducted from their SmarTrip® card.

A monthly pass purchased the 1st through the 15th of any month is active for the month in which it was purchased. If the pass is purchased the 16th through the end of the month, the pass will be valid for the following month.

The Ride On monthly pass represents a 43% savings over paying cash fares on regular Ride On routes. Information about the monthly pass is available here.

SmarTrip® card users are encouraged to register their SmarTrip® card online, so that the stored value won't be lost if the card is misplaced. Customers can manage SmarTrip® information online, including viewing their card balance and usage history, adding multiple cards to their account, reporting a lost card, requesting a replacement card or transferring the balance to another registered card.

Ride On Monthly Pass Becomes Smarter

Ride On Needs Volunteers to Test the Monthly Pass on SmarTrip®

We are testing the passes for use during September and October. If you take Ride On and would like to be part of the pilot, call one of the locations below:

Your SmarTrip card must be registered with the SmarTrip Customer Service Center and cannot have a negative value. You can begin purchasing the test Monthly Pass August 16, 2012. Detailed instructions with guidelines, as well as the registration form for the pilot will be provided when you visit the TRIPs Stores or the Montgomery County Treasury Office.

The cost of the Ride On Monthly Pass is $45 and the pass becomes active September 1, 2012. Remember the Ride On Monthly pass is good on Ride On only, not Metrobus.

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Senior SmarTrip Card

Seniors (age 65 years) now have a new Senior SmarTrip cardthat may be used to ride free on Ride On buses and some Metrobuses in Montgomery County from 9:30 am to 3 pm Monday through Saturday.

Your Safety Is Important To Ride On

Ride On is committed to the safety of all our passengers especially children. It is important for everyone to understand some simple safety tips for riding on Ride On. Please review these safety tipsand enjoy the ride!

Security On Ride On

Please help us keep you safe. If you see anything suspicious, please let your bus operator or station manager know or call 800-492-TIPS (8477). Transitwatch Brochure

Sign up with Ride On

Subscribe to Ride On Subscriptions and you will be notified via email about the service changes or promotional programs which benefit our daily riders.
You can sign up or remove your email address here. You will find the 'Ride On Services' option under the 'Transportation Services' category near the bottom of the page when you create a new, or update an existing account.


Lost & Found Phone Numbers

  • TRiPS Commuter Store: 8404 Colesville Road, Silver Spring (Monday through Friday, 7 a.m. to 5 p.m (240-773-8747.)
  • TRiPS Commuter Store: 17 Wisconsin Circle, Friendship Heights (Monday through Friday, 10 a.m. to 6 p.m. (240-773-8747)
  • Montgomery County Division of Treasury: 255 Rockville Pike, L-15, Rockville, (Monday through Friday, 8 a.m. to 4 p.m. (240-777-8930)
  • Passes and stored value can be loaded onto Youth Cruiser SmarTrip® cards either in person or online at SmarTrip.com. Through their online account, customers have the option of automatically purchasing Youth monthly passes for their Youth Cruiser SmarTrip® Card, which is then added to a purchaser's card seven days before the end of every month. Purchase the Youth Monthly passes or add value to the Youth Cruiser SmarTrip® card in person at the following locations:
  • TRiPS Commuter Store: 8404 Colesville Road, Silver Spring (Monday through Friday, 7 a.m. to 5 p.m. 240-773-8747)
  • TRiPS Commuter Store: 17 Wisconsin Circle, Friendship Heights (Monday through Friday, 10 a.m. to 6 p.m. 240-773-8747)
  • Montgomery County Division of Treasury: 255 Rockville Pike, L-15, Rockville, (Monday through Friday, 8 a.m. to 4 p.m. – 240-777-8930)
  • Certain Giant Food stores in Montgomery County
  • Certain CVS Pharmacy stores in Montgomery County
  • Zodiac Stores in Gaithersburg and Wheaton
  • Check Cash Depot and Money Express in Gaithersburg
  • Youth Cruiser Terms and conditions Brochure
  • Youth Cruiser FAQ En Espanol
  • TRiPS Commuter Store: 8404 Colesville Road, Silver Spring (Monday through Friday, 7 a.m. to 5 p.m.)
  • TRiPS Commuter Store: 17 Wisconsin Circle, Friendship Heights (Monday through Friday, 10 a.m. to 6 p.m.)
  • Montgomery County Division of Treasury: 255 Rockville Pike, L-15, Rockville, (Monday through Friday, 8 a.m. to 4 p.m.)
  • Some Giant Food and CVS Pharmacy stores in Montgomery County. A full list of participating retail outlets is available online.
  • Passes for two consecutive months may be loaded onto a SmarTrip® card at one time. Customers should be aware that, once purchased, the two-month period for which the pass is active cannot be changed.
  • TRiPS Store 240-773-8747
  • Montgomery County Treasury (255 Rockville Pike, L-15) in Rockville at 240-777-5867
  • In person at these locations throughout the County
  • Online with Ride On, Metro

 

Transit Services · Montgomery County Department of Transportation · 240-777-5800 · Fax: 240-777-5801 · 101 Monroe St · 5th Floor · Rockville, Maryland 20850 · rideon.customerservice@montgomerycountymd.gov
For any MCDOT service requests, call 311. Outside the county, call 240-777-0311 or submit via the website.   For website issues, broken links or comments, please email us(does not handle service requests).
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