Notice of Public Forum On Proposed Service Changes Monday, November 19, 2018
Montgomery County Department of Transportation, Transit Services would like to propose changes to Route 52. Changes to this route would include an extension to Our Lady of Good Counsel High School on selected trips.
A public forum will be held on Monday, November 19, 2018 starting at 6:30 p.m. and ending after the last speaker at Ross Boddy Community Recreation Center, Activity Room A, 18529 Brooke Road, Sandy Spring, MD, US 20860.
Individuals and representatives of organizations who would like to speak at the public forum are requested to furnish in writing, by mail or email, on or before November 9, 2018 their name, home address, telephone number, e-mail address and organization to the address below. Individuals who have signed up to speak must bring two (2) printed copies of their testimony for the record. Sign language interpreter services will be provided only upon request with notice as far in advance as possible but not less than 3 business days prior to the date of the forum. Large print format is available upon request. All comments will be considered before any changes are finalized.
Comments may be written, faxed or e-mailed on the proposed service changes to the Division of Transit Services by 5:00 p.m. on November 19, 2018. Send your comments to:
Division of Transit Services
Ride On Public Forum
101 Monroe Street, 5 th Floor
Rockville, Maryland 20850
(240) 777-5800 (phone)
(240) 777-5801 (fax)
mcdot.rideonpublicforums@montgomerycountymd.gov
See notice with map of the proposed Route 52 in English or in Spanish.
Want to see all our routes? Check out the Ride On System Map
WE'RE ASKING YOU! To help guide ongoing efforts to plan transit services, Ride On is distributing a short survey to passengers through the end of November. Surveys are available in English, Spanish, Chinese, French, Korean, Vietnamese, and Amharic. 
WMATA is also sponsoring a mobility survey via pop up events during October and November to understand the public's longer term opinions, preferences, and desires for bus service in the region.
You may also mail your letter of interest to: Division of Transit Services, Transit Advisory Group, 101 Monroe Street, 5th Floor, Rockville, MD 20850
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Reasonable Modification of Policies
In accordance with the Americans with Disabilities Act (ADA) and directives from the Federal Transit Administration, Ride On will make every effort, to the maximum extent feasible, to ensure that a person with a disability has access to, and benefits from, its services. Ride On will make reasonable modifications to its policies, programs, and procedures applicable to its transportation services, when necessary to avoid discrimination and ensure accessibility for people with disabilities. Reasonable modifications do have limitations and are not intended to:
- Cause a direct threat to the health and safety of others
- Create undue financial and administrative burdens
- Constitute a fundamental alteration to a Ride-on service
Considerations when making a reasonable modification request:
- Individuals requesting modifications shall describe what they need in order to use the service.
- Individuals requesting modifications are not required to use the term “reasonable modification” when making a request.
- Whenever feasible, requests for modifications shall be made and determined in advance, before Ride On is expected to provide the modified service; for example, by completing the reasonable modification request form or by contacting Montgomery County’s ADA Office at adacompliance@montgomerycountymd.gov or by phone at 240-777-6197 (TTY 240-777-6196)
- Where a request for modification cannot practicably be made and determined in advance (e.g., because of a condition or barrier at the destination of a paratransit or fixed route trip of which the individual with a disability was unaware until arriving), operating personnel shall make a determination of whether the modification should be provided at the time of the request. Operating personnel may consult with management before making a determination to grant or deny the request.
The request must identify the modification needed in order to use the service. Whenever feasible, please make the request in advance, before the modification is needed to access the service.
Within the scope of the ADA and reasonable modification, if Ride On denies a request it will make every effort, to the maximum extent feasible, to ensure that a person with a disability has access to, and benefits from, its services.
To request reasonable modifications based on a disability please use the Reasonable Modification Request Form, or contact Montgomery County’s ADA Title II Compliance Manager, Emily Lucio, for assistance. Phone: 240-777-6197 (TTY 240-777-6196) Email: adacompliance@montgomerycountymd.gov. In writing: Emily Lucio, ADA Title II Compliance Manager, Montgomery County Government, Department of General Services, 101 Monroe Street, 9th Floor, Rockville, MD 20850. You may be asked to complete a request form. Ride On will review the request in accordance with its reasonable modification plan. Ride On strives to respond, in writing, to each request within 30 calendar days. All the information involved with this process will be kept confidential in the ADA Managers Office.
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