Skip to main content

COVID-19 Updates

Reopening Montgomery: Phase 2 & 3 Guidelines

COVID-19 Essential Delivery Services - Call-N-Ride

Back to Transportation Services for Older Adults & Persons with Disabilities

You may now use your Call-n-Ride card to have a taxi driver pickup your groceries or carry-out order! The driver will pick-up your items and deliver them to your doorstep.

Effective immediately, until the end of the COVID-19 Pandemic, Call-n-Ride taxicab companies can assist program participants with pick-up from grocery stores, food banks or restaurants and a contactless delivery to participants’ residence.

For more information, call your taxicab company, or the Call-n-Ride office at 301-948-5409! 

Trip Scheduling

  • Trip must be pre-approved by the Call-n-Ride program office – like the out of area trips
  • Trips must be scheduled with the Taxicab company’s dispatch or Call-n-Ride office
  • If the client calls the Taxicab company, the Taxicab company must inform the Call-nRide office prior to providing service
  • Clients pays for groceries or meals online or by phone, then make a separate call to the taxicab company dispatch office to arrange for pick up by the taxi driver.
  • Delivery will be contactless – items will be left at clients’ door with a confirmation phone call by the driver/dispatch.

Fare/Invoicing

  • Reimbursement will be the meter rate fare from the grocery, food bank or restaurant to the client’s residence
  • Meter amount will be deducted from the participant’s Call-n-Ride card 
  • Meter and manual receipts must be submitted with invoice 
  • In addition to the swiped, manual and flagger trips on the invoice, these trips will appear separately as “essential delivery” trips

Lose an item on a Ride On bus? Contact our Lost & Found.

Go Top