Montgomery County Government (MCG) is updating its website to better serve residents, businesses, and visitors. The redesigned site will feature a modern look and feel, a more consistent user experience across departments, improved search and navigation, and enhanced accessibility. Explore the questions below and the timeline to learn more.

Why is the Montgomery County Government website being updated?

We’ve heard from residents and County staff that the website could be easier to navigate and more consistent across departments. In response, MCG launched the Web 2.0 Redesign Project to improve the site’s usability, update the tools that support it, and create a more modern and user-friendly digital experience.

What’s changing in the new site?

The updated website will offer:

• Simplified navigation and search: A consistent layout across all County department pages will help visitors find information more quickly and easily.
• Modern design: The new look will be cleaner, more accessible, and easier to use on all devices.
• Upgraded technology: Behind-the-scenes improvements will:
  • Support future growth and better service delivery
  • Ensure accessibility for all users
  • Improve how content is managed and updated
  • Enhance site performance and analytics

When will the updated site launch?

The site is scheduled to launch on April 20. Additional updates and refinements may occur after the launch date.

Can I provide feedback about the new website?

We welcome feedback from site visitors! Once the updated site is launched, the project redesign team will provide a survey that site visitors can use to provide feedback about the site.

Will my bookmarks to County webpages work when the site is updated?

In most cases, your bookmarks will continue to work. However, some links may change, so there may be a few instances in which you’ll have to update your bookmarks.

Will the updated site be accessible to people with disabilities?

Absolutely. The new site will align with Web Content Accessibility Guidelines version 2.2, level AA (WCAG 2.2 AA), which is a widely recognized standard for web accessibility developed by the World Wide Web Consortium (W3C) through its Web Accessibility Initiative (WAI). The WCAG 2.2 AA guidelines offer a set of recommendations to make web content more accessible to people with disabilities, promoting inclusivity and usability for everyone.

Will the updated site support languages other than English?

Certainly. The new site will incorporate a software tool called Weglot, designed to provide instant, high-quality translations of webpage content to over 100 languages beyond English.

Project timeline

Planning Phase - DONE

• We began by outlining the goals for the new website and selecting a partner to help bring the vision to life.
• Teams were formed and initial planning meetings were held to get the project underway.

Discovery Phase - DONE

• We took a close look at the current website and gathered feedback from residents and County staff.
• This helped us understand what works, what doesn’t, and what people want to see improved.

Define Phase - DONE

• We started shaping the structure of the new site, including how information will be organized and displayed.
• Early layouts were reviewed, and training began for those who will help manage content.

Design Phase - DONE

• We created and reviewed design mockups, tested new tools, and held sessions with County departments to ensure the new site meets their needs.
• We also began setting up the technical environment for the new site.

Development Phase - DONE

• We’re building the new website and moving content into the new system.
• Staff are being trained, and departments are reviewing and updating their webpages.

Testing Phase - We are here!

• We’ll carefully test the new site to make sure everything works as expected.

Launch Phase

• We’ll finalize the site, complete final checks, and prepare for launch.
• The redesigned website is scheduled to go live in County's fourth fiscal quarter (Q4) 2026, offering a better experience for all visitors.

Website Launch!

• After the new site is launched, County departments will continue to refine their content to ensure they’re providing information that serves site visitors.