Division of Support Services Gary S. Cooper, Division Chief

Gary S. Cooper, Division Chief 
(240) 773-0664
gary.cooper@montgomerycountymd.gov

OUR VISION

The vision of the Support Services Division is to enhance public safety and support quality of life through direct immersion in our worksites and workforce to deliver exceptional services and improve our resiliency to meet increased challenges.

OUR MISSION

The mission of the Support Services Division is to provide maximum level of support to field operations by promoting the efficient and effective utilization of our resources, to maintain and grow our infrastructure, including facilities, apparatus, equipment, communications systems, and information technology systems to support our mission.

Support the overall department goal to comprehensively plan for the future needs of the Montgomery County Fire and Rescue Service and its customers by addressing all aspects of MCFRS capabilities to deliver effective and efficient emergency and non-emergency services as well as capabilities to address the functional, developmental, wellness, and safety needs of the organization.

The Division of Support Services is responsible for:

Information Technology

The mission of MCFRS IT is to provide customer-focused IT service and to implement the type of automation necessary to accomplish the department’s core mission. The IT team is responsible for:

  • Upkeep of the enterprise computing platform
  • Enforcement of IT security requirements
  • IT training
  • Implementation of automation solutions
  • Providing data to management for data-based decision making

Logistics section

The Logistics section consists of Property & Supply, Fleet Support and Fleet Maintenance:

Fleet Support

  • Acquires and disposes of fire and rescue apparatus and vehicles
  • Acquires and disposes of tools, equipment, hose, and appliances, and maintains and repairs these items
  • Coordinates hose testing, third party inspections of ground ladders, preventative maintenance programs for hydraulic rescue tools and other equipment
  • Manages the fuel program for MCFRS facilities
  • Manages the EZ-Pass program

Fleet Maintenance

  • Provides maintenance for all fire and rescue heavy apparatus
  • Maintains compliance with state and federal regulations pertaining to emissions, inspections and safe vehicle operations

Property & Supply

  • Maintains and distributes uniforms and apparel, protective clothing, SCBA and meters utilized by MCFRS personnel
  • Manages the acquisition, storage and disposition of supplies

Facilities Maintenance

The Facilities Maintenance Unit:

  • Oversees and manages the maintenance and repair of fire and rescue stations and facilities
  • Provides input, management and coordination to the County Capital Improvement Program as it relates to new fire and rescue facilities