AccessMCG Extranet Instructions

The  Montgomery County AccessMCG Extranet allows designated users such as board, committee, and commission members, contractors, vendors, and retirees to access online County web applications and services.

To access these applications and services, you must first activate your AccessMCG Extranet account if you do not already have an account.

If you forget your password, use the AccessMCG forget password functionality to reset your password at any time.

How to activate your AccessMCG Account

  1. Go to  https://www.montgomerycountymd.gov/accessMCG, click the “County Has Set Up My Account” button, and enter the County-assigned username and temporary password you were sent.
    • Do not use a montgomerycountymd.gov email address as your username.
    • If you already have an AccessMCG Extranet Account, login using your existing username and password.
  2. Enter your password credentials and click the "Enter" button.
  3. Set and confirm your new password, and click the "Continue" button.
    • Password validation will appear dynamically to make sure that the AccessMCG password rules are followed.
    • Click the "Show Me Password Rules" button to view the password validation rules.
  4. An email will be sent to you with a code. If you do not receive this email within 15 minutes, check your Spam/Junk folder.
  5. Copy and paste the code from this email into the Code form field provided. Click the "Enter" button or select the URL provided in the email to continue.
  6. Take a moment and read the AccessMCG Extranet Agreement. Once you have read the agreement, click the "I Agree" check box. Then, click the "Continue" button.
  7. Your new account will be created and configured. This may take a few minutes to complete. Click the "Continue" button once you have successfully completed the account creation configuration.
  8. Select and answer 3 secret questions to complete the next screen. This may prove useful if you need to reset your password. Click the "Save Responses" button.
  9. Confirm the secret question answers by clicking the "Confirm Responses" button. You may also click the "Go Back" button to update your secret questions. 
  10. The account changes are effective immediately. However, it may take up to one hour for all applications to be updated accordingly. Click the "Continue" button to logout.

How to reset your AccessMCG password

  1. Go to https://www.montgomerycountymd.gov/accessMCG and click the "Forgot Password?" button.
  2. Enter your username (email address) and click the "Search" button
  3. Choose one of these options to reset your password:
    • Password Reset Option 1 (code option)
      • Click the "Send Security Code to My Mail" button. An email will be sent to you with a code. If you do not receive this email within 15 minutes, check your Spam/Junk folder.
      • Copy and paste the code from this email into the Code form field provided. Click the "Enter" button or select the URL provided in the email to continue.
    • Password Reset Option 2 (secret question option)
      • Answer the secret questions. Then, click the "Check Responses" button.
      • The "Show/Hide Responses" button enables you to show or hide your secret question answers.
  4. This screen allows you to either auto-generate a new password link or to reset and confirm your own password.
  5. Click the Change Password button to change your password.
    • Click the "Show/Hide Passwords" button to show or hide your password as you type.
    • The AccessMCG application will indicate your password strength.
  6. Your password change is effective immediately. However, it may take up to one hour for all applications to be updated accordingly.
  7. Click the "Continue" button to logout.