Our Customer Service Desk is headquartered in our main administrative office located at 4010 Randolph Rd. Silver Spring, Md. 20902.
Customer Service is open Monday – Friday, 9:30 a.m. to 4:00 p.m.
Online registration is available 24 hours a day, seven days a week at ActiveMONTGOMERY.com.
Customer support outside of scheduled walk-in hours is available by e-mail at: Recreation.Customerservice@montgomerycountymd.gov.
- Registrations;
- Withdrawals and refund requests;
- Customer account inquiries;
- Financial aide information and application;
- email:
- General inquiries: recreation.customerservice@montgomerycountymd.gov
- Withdrawal and refund request: rec.financeoffice@montgomerycountymd.gov
If you wish to request any public records maintained by the Department of Recreation, please send that request to:
Susan Hoffmann
Community Outreach and Public Relations
Department of Recreation
4010 Randolph Road
Silver Spring , Maryland 20902
(240) 777-6962
Susan.Hoffmann@MontgomeryCountyMD.gov
The Customer Service Desk is open Mondays through Fridays, from 10:00 a.m. till 2:00 p.m.
Phone: 240-777-6840
