Customer Service

Customer Service Information

The Customer Service Desk is located in Recreation’s administrative office located at 4010 Randolph Rd. Silver Spring, Md. 20902

We’re open:

• Monday – Friday, 9:30 a.m. to 4:00 p.m to provide service for walk-in customers.

Can’t make it in to our office?

• Call us at 240-777-6840
• Customer Service staff is available Monday – Friday, 8:30 a.m. to 4:30 p.m.

Are you ready to register?

• Online registration is available at ActiveMONTGOMERY, 24 hours a day, seven days a week.

Services include:

• Registrations;
• Withdrawals and refund requests;
• Customer account inquiries;
• Financial aid information and application;
• Membership Sales;
• Amusement Park Ticket Sales;
• General inquiries: recreation.customerservice@montgomerycountymd.gov
• Withdrawal and refund request: rec.financeoffice@montgomerycountymd.gov