Ride On Flex - Call Center Option 240-301-3842

Flex: Book and go!

Traveling in a Flex zone? Lucky you!

If your trip starts and ends within a single zone, Flex is a convenient new option for you. Welcome to transit on demand and a 2020 National Association of Counties (NACo) Innovation Award Winner.

The Zones

Rockville

Mon-Fri, 9:00 a.m. to 3:30 p.m.

map of Rockville Zone

Text description of Rockville Zone

Glenmont/Wheaton

Mon-Fri, 6 to 9 a.m. & 3:30 to 7:00 p.m.

map of Glenmont/Wheaton Zone

Text description of Glenmont/Wheaton Zone

Sandy Spring/White Oak (Zone 918)

Mon-Fri, 6 to 10 a.m. & 2:30 to 7:30 p.m.

map of Route 918

Text description of Ride On Flex Zone 918 Sandy Spring to White Oak

Video transcript | ver con subtitulos en espaƱol

New Ride On Flex Zone 918
This new service will provide peak period on-demand transit service to the Ednor, Sandy Spring, Norwood, and Cloverly communities, as well as New Hampshire Avenue between Maryland Route 108 and the White Oak Transit Center. Riders get connected to the Ride On/Metrobus/Metrorail transit network.

What is Ride On Flex Zone 918?

  • Ride On Flex Zone 918 is a zero-fare, on-demand neighborhood transit service designed to improve neighborhood access to transit, shopping, schools, and community destinations. Instead of following a fixed schedule, riders request a trip when they are ready and are picked up by a Ride On Flex vehicle.
  • Ride On Flex Zone 918 also restores transit access for neighborhoods previously served by Metrobus Z2, offering a more flexible and accessible option for local travel.
  • The service connects to Flash BRT at the White Oak Transit Center, which serves the Silver Spring Transit Center.
  • Flex bus only stops for riders who have reserved a ride

 

Flex details
  • The bus operator will ask for your name on boarding.
  • Boarding is at designated corners, not fixed bus stops (curb to curb service for those with disabilities).
  • No boarding without a booked reservation. Up to 6 people can ride with one reservation.
  • No fixed schedule. Flex comes when you book a ride! See the service hours .
  • The bus operator will wait one minute after arrival at your pickup location.
  • No-show riders will have their registrations suspended after three no-shows.
Comments / questions


Flex Microtransit Performance Assessment Report

Need help, or have a comment?

Please visit our frequently asked questions (FAQ). If we haven’t answered your question, please contact us at [email protected], or call 311 (240-777-0311 outside the county). TTY (for hearing impaired): Maryland Relay 711.


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Connecting People and Places

To realize a future for Montgomery County that includes a first-rate, multi-modal transportation system, MCDOT is expanding choices for all the users of our network. The Ride On Flex represents the third tier of bus service in a four-tier plan.